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#1 2007-11-13 15:06:00
- maros
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- Registered: 2007-11-13
- Posts: 5
Customize linkable items with a ticket
Is it possible to customize (add) linkable items with a ticket in helpdesk profile?
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#2 2007-11-13 19:34:39
- MoYo
- GLPI - Lead
- From: Poitiers
- Registered: 2004-09-13
- Posts: 14,513
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Re: Customize linkable items with a ticket
what do you want to add ?
MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI : Support Contribute References Freshmeat
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#3 2007-11-14 09:09:23
- maros
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- Registered: 2007-11-13
- Posts: 5
Re: Customize linkable items with a ticket
what do you want to add ?
Custom (particular) software. You know, the item "Software" is too general term.
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#4 2007-11-14 13:15:39
- MoYo
- GLPI - Lead
- From: Poitiers
- Registered: 2004-09-13
- Posts: 14,513
- Website
Re: Customize linkable items with a ticket
you can define which softwares you will see in the helpdesk defining individual "visible from helpdesk tag" in each software when you add global software link
MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI : Support Contribute References Freshmeat
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#5 2007-11-16 08:32:06
- maros
- Member
- Registered: 2007-11-13
- Posts: 5
Re: Customize linkable items with a ticket
you can define which softwares you will see in the helpdesk defining individual "visible from helpdesk tag" in each software when you add global software link
And where is the "visible from helpdesk tag"? I looked in helpdesk profile as well as in software and found nothing.
GLPI version 0.68.x
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#6 2007-11-16 08:48:16
- MoYo
- GLPI - Lead
- From: Poitiers
- Registered: 2004-09-13
- Posts: 14,513
- Website
Re: Customize linkable items with a ticket
in softwares form
MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI : Support Contribute References Freshmeat
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