Forum GLPI-Project

slangsc

Member

Registered: 2007-03-06

Posts: 5

0.7-RC2 Closed Ticket Filter

Udating from 0.68.3 to .07-RC2.  The update process appears to go smoothly.  The only thing I'm seeing right now is that my users cannot filter the list of tickets.  All tickets are displayed no matter the option selected in the pull-down.  If they choose "not closed", all open and closed tickets still are displayed.  Any ideas where to begin looking on that one?

Thanks!

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SuSE 10.2
Apache version 2.2.3
MySQL version 5.0.26
php 5.2.0-19

MoYo

GLPI - Lead

From: Poitiers

Registered: 2004-09-13

Posts: 14,513

Website

Re: 0.7-RC2 Closed Ticket Filter

helpdesk or central interface ?

do you have more informations in debug mode ?

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MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI :    Support     Contribute     References     Freshmeat

slangsc

Member

Registered: 2007-03-06

Posts: 5

Re: 0.7-RC2 Closed Ticket Filter

This is in the central console, looking at tracking. This is with a modified "normal" user profile.  Super-admin profile works.  This profile workes fine in 0.68.3.

Something else is going on here.  If I simply click a column heading to change the sorting of the display, when the page refreshes, new values appear in the search form at the top of the page.  Each additional click on a column heading does sort the values, but again new different values appear in the search form at the top of the page for "status" and for "contains" in the advanced search.

I am using today's SVN package.

There are no errors in the apache log.  Debug mode is not showing any errors.

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SuSE 10.2
Apache version 2.2.3
MySQL version 5.0.26
php 5.2.0-19

slangsc

Member

Registered: 2007-03-06

Posts: 5

Re: 0.7-RC2 Closed Ticket Filter

Changeset 5867 seems to have fixed this.  Thanks!

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SuSE 10.2
Apache version 2.2.3
MySQL version 5.0.26
php 5.2.0-19

MoYo

GLPI - Lead

From: Poitiers

Registered: 2004-09-13

Posts: 14,513

Website

Re: 0.7-RC2 Closed Ticket Filter

thanks for the info.
I close

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MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI :    Support     Contribute     References     Freshmeat