Migration Questions

caimano68 · 2007-11-06 11:49:28

Good morning,
I want to test the 0.7rc2 version in a semi-production environment.
Some question before start!

- Now we use the glpi 068.3 version with ocs 1.0rc3 and agent ver 4020. We have to migrate also OCS-NG before use glpi 0.7 version ?

- When update the db from old version all users and object in new version are in Root entity ?

- Can someone explain what correctly mean in users management the dropdown Recursive (yes/not). Is for the user that can view all the entity or not?

- I have search in forum but I've not find this: Is possible in this version insert an helpdesk from an email ? and if yes How?

thanks in advance
Benzi MAriano

MoYo · 2007-11-06 17:47:03

caimano68 wrote:

- Now we use the glpi 068.3 version with ocs 1.0rc3 and agent ver 4020. We have to migrate also OCS-NG before use glpi 0.7 version ?

The RC3 version is compatible.

caimano68 wrote:

- When update the db from old version all users and object in new version are in Root entity ?

yes but you can move them easily.

caimano68 wrote:

- Can someone explain what correctly mean in users management the dropdown Recursive (yes/not). Is for the user that can view all the entity or not?

If you have a tree of entities. a recursive right on an entity give the same right to the entity and to its sons

caimano68 wrote:

- I have search in forum but I've not find this: Is possible in this version insert an helpdesk from an email ? and if yes How?

yes a mailgate system uis included.

caimano68 · 2007-11-07 12:28:06

thanks for reply
I attend the RC3 version. I don't want to re-setup OCSNG.

great work ..
bye

MoYo · 2007-11-07 15:44:33

when I say RC3 it is the RC3 verison of OCSNG which is compatible whit the 0.7 version of GLPI

caimano68 · 2007-11-07 17:12:14

Ok, sorry now it's clear.
Mariano

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