4203 Error during the database updateTable 'glpi.glpi_config' doesn't

jwsnl · 2007-10-29 18:12:56

Hello,

I saw this subject is covered before. But it's in French and as far I understand French it does not met my problem because in that instance MySQL3 was used

Well I experience this error installing the source on clarkconnect 4.x with PHP4.x and MySQL4.x
Any usefull tips or sollutions would be appreciated.

(I do have a warning for memory allocation but I think this should be a performance matter not a reason to hang.)

Thanks. Below my phpinfo for reference.

PHP Version 4.3.11

[edited by moderator]

JMD · 2007-10-29 18:48:40

I do have a warning for memory allocation but I think this should be a performance matter not a reason to hang.

It's not a tips for performance, this a needed by GLPI

jwsnl · 2007-10-30 05:18:53

Thanks,

It took me some efforts but eventually it works with 16M.

But :-( the error still remains.

All tests including the mem test were succesful.

How can I proceed?

JMD · 2007-10-30 10:58:36

I move this thread in the english section....

Your post was to long, you give too much unusable information.

Information we need were given here :

http://glpi-project.org/forum/viewtopic.php?id=5651

jwsnl · 2007-10-30 16:16:01

Here is my bug report See error message in Subject:

Version: GLPI-0.68.3-2
Installed on: CLARKCONNECT 4.1 (including all updates and patches)
Intalled by: Coping files into /VAR/WWW/HTML/GLPI directory using samba
Apache: 2.2
PHP: 4.3.11
MySQL: 4.1.20
Handling: first installation
All pre conditions are OK

JMD · 2007-10-30 16:34:30

I don't understant why you have this error message "update..." if you are doing a first installation.

Please retry and before delete you database.

jwsnl · 2007-10-30 17:06:12

Tried this also before but once again:
Same error.

I'm now in 'STEP 3'

The actual screen says:
GLPI setup
Step 3
database created (so there must be connection)
4203 error ...etc .....exist

I have the impression that a script or something is started and now hangs.

If I leave this page, close the browser I don't have access anymore to the setup programm and are forced to do a complete new installation (deleting all old files and db first)

What should follow after step 3? Is it possible to "lift the install procedure over" the error? EG create the file on the right location.

Last edited by jwsnl (2007-10-30 17:07:22)

JMD · 2007-10-30 17:29:46

Humm

Please comment this line in the install/install.php

error_reporting(0);

And retry installation.

We should have more information

jwsnl · 2007-10-30 18:02:16

OK this is what I did (detailed):
1 Remove DB, remove all files
2 Unpack TAR via winzip and via samba to /glpi/..
3 chmod 777 /files and chmod 777 /config
4 modify install/install.php
5 open setup via http://10.60.4.11/glpi
6 choose UK
7 accept license
8 choise installtion / update -> installation
9 step 0 -> all tests 'PERFECT!'
10 step 1 -> profide server = localhost; mysqluser = root; mysql pass = *****
11 step 2 -> create a new database = glpi (remark I tried also by creating the DB myself)
12 step 3 -> error as known

Where can we find the error reporting?

JMD · 2007-10-30 18:07:19

You modify this line as below : // error_reporting(0); ?

And nothing was display on step 3 ?

PS : You need to do a chmod -R on /files

jwsnl · 2007-10-30 18:13:09

JMD wrote:

You modify this line as below : // error_reporting(0); ?

Yes I did.

JMD wrote:

And nothing was display on step 3 ?

No, no new information as we already know.

JMD wrote:

PS : You need to do a chmod -R on /files

yes, we have rwx on all files in the 2 dirs and on the 2 dirs themself.

jwsnl · 2007-10-30 18:20:38

JWSNL wrote:

JMD wrote:
PS : You need to do a chmod -R on /files
yes, we have rwx on all files in the 2 dirs and on the 2 dirs themself.

Here I have an idea:
Does GLPI create new files in these dirs?

I'm absolutely not a linux crack but when I create a new file (touch test) it is rw-r--r--.
If I understood well this might have something to do with a ~mask~ ??

JMD · 2007-10-30 21:37:06

Does GLPI create new files in these dirs?

yes it does.

But if GLPI can't write in this dirs, it would say it at the step 0

jwsnl · 2007-10-31 10:01:18

That's what I thought..
Obviously I did CHMOD with R in the meantime but that doesn't change the outcome.

BUT...
I'm one step further as an end user, what you as prigrammer won't like but we can work on the installation problems later on while I'll start using GPLI (what's meant to do in the end)

I copied all SQL scripts (//install/mysql/glpi-068.1.1-empty.sql) manually to phpmyadmin and executed the script. All tabels are build I do have a login screen.

I can't login at the moment (don't know the passwords) and probably files/dirs needs to be created/modified/deleted what's normally been taking care by the install script.

Do you have an overview available of what steps/actions needs to be taking care after the tabels are created.

Once I have GLPI running we can conclude that it works on CC 4.1 but only need to understand why the automatic script fails. We can work later on this.

Thanks Jan-Willem

JMD · 2007-10-31 11:28:41

You could login with glpi/glpi

Effectively we need to understand why the automatic script fails.

But i understand also, you need to use GLPI

jwsnl · 2007-10-31 12:54:20

Agree,

I can log in now and a after a quick look around it looks to work OK. All I should do now is get aquinted and use it.

Let's close this topic, it's not contributing for the comminity any longer.
If I run into more topics I open a new relevant topic in the forum.

I'll send you my contacts by email so we can work on the problem off line and share results later with the community.

Thanks a lot so far, Jan-Willem

JMD · 2007-10-31 13:09:19

Ok

Forum GLPI-Project

Announcement

#1 2007-10-29 18:12:56

4203 Error during the database updateTable 'glpi.glpi_config' doesn't

#2 2007-10-29 18:48:40

Re: 4203 Error during the database updateTable 'glpi.glpi_config' doesn't

#3 2007-10-30 05:18:53

Re: 4203 Error during the database updateTable 'glpi.glpi_config' doesn't

#4 2007-10-30 10:58:36

Re: 4203 Error during the database updateTable 'glpi.glpi_config' doesn't

#5 2007-10-30 16:16:01

Re: 4203 Error during the database updateTable 'glpi.glpi_config' doesn't

#6 2007-10-30 16:34:30

Re: 4203 Error during the database updateTable 'glpi.glpi_config' doesn't

#7 2007-10-30 17:06:12

Re: 4203 Error during the database updateTable 'glpi.glpi_config' doesn't

#8 2007-10-30 17:29:46

Re: 4203 Error during the database updateTable 'glpi.glpi_config' doesn't

#9 2007-10-30 18:02:16

Re: 4203 Error during the database updateTable 'glpi.glpi_config' doesn't

#10 2007-10-30 18:07:19

Re: 4203 Error during the database updateTable 'glpi.glpi_config' doesn't

#11 2007-10-30 18:13:09

Re: 4203 Error during the database updateTable 'glpi.glpi_config' doesn't

#12 2007-10-30 18:20:38

Re: 4203 Error during the database updateTable 'glpi.glpi_config' doesn't

#13 2007-10-30 21:37:06

Re: 4203 Error during the database updateTable 'glpi.glpi_config' doesn't

#14 2007-10-31 10:01:18

Re: 4203 Error during the database updateTable 'glpi.glpi_config' doesn't

#15 2007-10-31 11:28:41

Re: 4203 Error during the database updateTable 'glpi.glpi_config' doesn't

#16 2007-10-31 12:54:20

Re: 4203 Error during the database updateTable 'glpi.glpi_config' doesn't

#17 2007-10-31 13:09:19

Re: 4203 Error during the database updateTable 'glpi.glpi_config' doesn't

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