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I did a quick search and could not find a post related to this. I would like a way to report current outages so that users know we are aware of a problem and currently working on it. This will prevent users from reporting problems that are already logged. Would be nice if an admin could report a problem and have it be displayed above the standard helpdesk form for all ticket loggers to see. The closest thing i found was the public note but these are not clearly shown when a normal users logs in.
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