Forum GLPI-Project

toroque

Member

Registered: 2019-07-03

Posts: 29

Installation stop on Initialization of the database (Database created)

Hi all, I install latest GLPI 9.4.4 on new installation of Windows Server 2012 R2 with MariaDB and PHP 7.2. But installation stop on Initialization of the database (Database created). I found on this forum many posts about this issue, but without solution.
I try Windows Server 2008 R2 with PHP 7.1, but same issue.
PHP error log is empty, Windows Event Log too.

Any solution?

Jean-Christophe

Moderator

Registered: 2007-08-22

Posts: 734

Re: Installation stop on Initialization of the database (Database created)

Is the DB created?
- No
- Yes, but no table
- Yes, complete with tables

toroque

Member

Registered: 2019-07-03

Posts: 29

Re: Installation stop on Initialization of the database (Database created)

Yes, database is created with tables.
When I go to index (logon page of GLPI), message "You are trying to use GLPI with outdated files compared to the version of the database. Please install the correct GLPI files corresponding to the version of your database." is displayed.

Jean-Christophe

Moderator

Registered: 2007-08-22

Posts: 734

Re: Installation stop on Initialization of the database (Database created)

That is strange...
Is it the first ever GLPI installation on this server?

Do you have to possibility to start it from scratch (with SQL DB deleted) ?

toroque

Member

Registered: 2019-07-03

Posts: 29

Re: Installation stop on Initialization of the database (Database created)

Yes, it's clean Windows Server/IIS/PHP/MariaDB installation. Tested on two separated server environment.
I delete GLPI database and start from scratch. Without change, same issue.

Jean-Christophe

Moderator

Registered: 2007-08-22

Posts: 734

Re: Installation stop on Initialization of the database (Database created)

Sorry, I'm helpless here :-(

I did install the 9.4.4 version on my laptop (Apache in docker) without a single error or warning :-/

Did you re-download the 9.4.4 package every time or could it be corrupted from the beginning ?

toroque

Member

Registered: 2019-07-03

Posts: 29

Re: Installation stop on Initialization of the database (Database created)

Yes, I redownload package. Package was uziped with Windows Explorer ZIP extension and 7-Zip.

LaDenrée

HELPER

Registered: 2012-11-19

Posts: 6,287

Re: Installation stop on Initialization of the database (Database created)

did you download installation package or source code?

you should have downloaded this file  https://github.com/glpi-project/glpi/re … -9.4.4.tgz

extract in a n EMPTY folder (if glpi folder allready exists before extraction rename or delete it)

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Trouver la panne avant de réparer...
GLPI10.0.16 (ubuntu 22.04 PHP8.1  Mariadb10.6 ) plugins : comportements 2.7.3 reports 1.16.0 formcreator 2.13.9, datainjection 2.13.5 fields 1.21.9

toroque

Member

Registered: 2019-07-03

Posts: 29

Re: Installation stop on Initialization of the database (Database created)

I downloaded installation package. Before test new installation, I deleted all content from www root.

Kaya84

Member

Registered: 2019-06-13

Posts: 217

Re: Installation stop on Initialization of the database (Database created)

I can't reproduce on Windows, but under Ubuntu 18.04 with php 7.3 works without problem.

IgnacioLorca

Member

Registered: 2023-07-29

Posts: 1

Re: Installation stop on Initialization of the database (Database created)

I have found this same issue on the latest version (running on xampp)

were you able to get pass this?