Forum GLPI-Project

Bruce79

Member

Registered: 2012-05-23

Posts: 34

Problem with glpi 9.4.4 and dashboard plugin (0.9.6-0.9.8)

Hi,

I'm having an issue with the dashboard plugin (I think since the upgrade to 9.4.4).

The graphs on the main dashboard (tickets evolution, opened tickets by status, ...), don't show.
And in Incident-tickets - Last 7 days the following is visible:
teste
Array ( [0] => 14 [1] => 6 [2] => 31 [3] => 16 [4] => 11 [5] => 20 )

following error is received in the errorlog everytime that i do an refresh:
[Thu Oct 10 10:28:55.868410 2019] [php7:error] [pid 6688:tid 1116] [client 10.102.44.18:52143] PHP Fatal error:  Uncaught Error: Call to a member function fetch_assoc() on bool in C:\\etc\\www\\inc\\dbmysql.class.php:330\nStack trace:\n#0 C:\\etc\\www\\plugins\\dashboard\\front\\main.php(704): DBmysql->fetch_assoc(false)\n#1 {main}\n  thrown in C:\\etc\\www\\inc\\dbmysql.class.php on line 330, referer: http://helpdesk/plugins/dashboard/front/main.php

in the php-errorlog there isn't a significant error (just warnings):

2019-10-10 10:34:27 [700@....]
includeLocales(listequipmentbylocation_report_title, reports) => not found
2019-10-10 10:34:27 [700@....]
includeLocales(printers_report_title, reports) => not found
2019-10-10 10:34:27 [700@....]

OS: Windows server 2012R2
PHP 7.3.5 (cli) (built: May  1 2019 13:17:17) ( ZTS MSVC15 (Visual C++ 2017) x64 )
Apache/2.4.38 (Win64)

Bruce79

Member

Registered: 2012-05-23

Posts: 34

Re: Problem with glpi 9.4.4 and dashboard plugin (0.9.6-0.9.8)

Somebody else who also has these problems?

-> Just want to find out if it is related to my "setup", or if it is a bug in the plugin.

povilas

Member

Registered: 2013-08-01

Posts: 10

Re: Problem with glpi 9.4.4 and dashboard plugin (0.9.6-0.9.8)

It's a bug i think
We can see the same error on the main screen.

teste
Array ( [0] => 0 [1] => 0 [2] => 0 [3] => 0 [4] => 0 [5] => 0 )