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#1 2007-06-28 20:37:34

liquidbreeze
Member
Registered: 2007-06-28
Posts: 1

Assign ticket to multiple assets at once

Hi all,

Is there any mecahnism for assigning a ticket to multple assets at once. For instance I want to push out a patch to multiple systems, can I  have asingle ticket be associated with all those devices. This is so I do not have to create a ticket for machine getting the same patch. I have only tested the online demo, maybe this feature already exists in 0.7.

Thanks in advance,
Ryan

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#2 2007-06-28 21:55:03

MoYo
GLPI - Lead
From: Poitiers
Registered: 2004-09-13
Posts: 14,513
Website

Re: Assign ticket to multiple assets at once

no it is not possible for the moment.


MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI :    Support     Contribute     References     Freshmeat

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#3 2008-01-31 09:33:10

Dobs
Member
Registered: 2008-01-30
Posts: 3

Re: Assign ticket to multiple assets at once

when are you planning to integrate such a feature? we would like to replace our current system with glpi and ocsng. the only problem so far is, that this feature is needed.

(or the other way round... e.g. assign 10 computers to 1 ticket)

Last edited by Dobs (2008-01-31 11:01:52)

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#4 2008-01-31 23:34:28

MoYo
GLPI - Lead
From: Poitiers
Registered: 2004-09-13
Posts: 14,513
Website

Re: Assign ticket to multiple assets at once

depending of time available, ressources available to do it, contributions on such a featrure....
I think it is planned to the 0.8.

If feature is needed for you, contribute to develop it or to help us to develop it faster.


MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI :    Support     Contribute     References     Freshmeat

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