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Hello everybody,
I want to know if there is a way to link a knowledge base item to a ticket via API ? Is it possible?
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use curl POST method with url and payload as here :
$knowbaseitem=18;
$ticketid=2852;
$url="/knowbaseitem/".$knowbaseitem."/knowbaseitem_item";
$fields = '{"input": { "knowbaseitems_id":'.$knowbaseitem.',"itemtype":"Ticket","items_id":'.$ticketid.'}}' ;
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Pages: 1