Forum GLPI-Project

chris.gralike@amis.nl

Member

From: NL

Registered: 2013-02-26

Posts: 20

Website

GLPI 9.4.2 editing profiles results in

After upgrading to GLPI 9.4.2 we are unable to alter the profiles tab. Browsing to for instance:  Administation > Profiles > Any profile > Assets results in the following error.

----------------------------------------
An error occured loading contents!

Please check GLPI logs or contact your administrator.
or try to reload
----------------------------------------

There are no new entries in either the SQL error log, PHP error log that report any problem. A rights related error also occurs when a new 'for instance "tasks plugin"' is installed. THen super admin gets: You ave no rights to view this instance. Accessing the tasks plugin profile results in the error reported above.

---

\\ [-_-] //
     |||
    // \\

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: GLPI 9.4.2 editing profiles results in

Profiles ar global so must be change since Root entity.

For tasks plugin your must add right to it in the profile form (that you can't open)

What are error in glpi/files/_logs/php-error.log and sql-error.log?

---

CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

chris.gralike@amis.nl

Member

From: NL

Registered: 2013-02-26

Posts: 20

Website

Re: GLPI 9.4.2 editing profiles results in

Hi, sorry i have been busy for a while.
There are no errors logged anywhere. Not in httpd, nor in the given location.

When i look at the browser calls the following request doenst return any data.
https://10.253.253.140/ajax/common.tabs … &undefined.

When calling the URL directly in the same browser the browser reinitializes the request.

When looking at the apache access log the request generates a HTTP200.
10.1.127.73 - - [26/Jul/2019:13:26:10 +0200] "GET /ajax/updatecurrenttab.php?itemtype=Profile&id=3&tab=0 HTTP/1.1" 200 - "https://10.253.253.140/front/profile.form.php?id=3" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0"
10.1.127.73 - - [26/Jul/2019:13:26:10 +0200] "GET /ajax/common.tabs.php?_target=/front/profile.form.php&_itemtype=Profile&_glpi_tab=Profile$main&id=3& HTTP/1.1" 200 7425 "https://10.253.253.140/front/profile.form.php?id=3" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0"
10.1.127.73 - - [26/Jul/2019:13:26:12 +0200] "GET /ajax/updatecurrenttab.php?itemtype=Profile&id=3&tab=1 HTTP/1.1" 200 - "https://10.253.253.140/front/profile.form.php?id=3" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0"
10.1.127.73 - - [26/Jul/2019:13:26:17 +0200] "GET /ajax/updatecurrenttab.php?itemtype=Profile&id=3&tab=1 HTTP/1.1" 200 - "https://10.253.253.140/front/profile.form.php?id=3" "Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:68.0) Gecko/20100101 Firefox/68.0"

When calling the redirected URL directly in the browser https://10.253.253.140/front/profile.form.php?id=3 then i get the result i want.

>> Might this be a redirect issue handled incorrectly by the firefox browser?

Ill install fiddler and have a deeper look.

---

\\ [-_-] //
     |||
    // \\

chris.gralike@amis.nl

Member

From: NL

Registered: 2013-02-26

Posts: 20

Website

Re: GLPI 9.4.2 editing profiles results in

It looks like the request ends up in an endless loop.

---

\\ [-_-] //
     |||
    // \\

tomsstals

Member

Registered: 2019-04-17

Posts: 2

Re: GLPI 9.4.2 editing profiles results in

Hi!
Have you solved this? I have the same problem.