You are not logged in.

Announcement

 Téléchargez la dernière version stable de GLPI      -     Et vous, que pouvez vous faire pour le projet GLPI ? :  Contribuer
 Download last stable version of GLPI                      -     What can you do for GLPI ? :  Contribute

#1 2019-02-15 03:02:00

badrider
Member
Registered: 2019-02-15
Posts: 3

Error de interfaz

Buenas noches colegas, este es mi primer post aqui.

Apenas estoy conociendo el sistema GLPI y en mi empresa queremos implementarlo.

QUizas sea un tonto error de novato, pero por algun motivo luego de instalar con exito el GLPI en un sistema Ubuntu 18.0.4 LTS 64bits la interfaz de usuario dejó de funcionar.

Todo fue bien hasta que terminé la configuración inicial y el sistema me llevó automaticamente a la pantalla de login.

El error de interfaz es que no se muestra nada de los colores ni nada que tenga que ver con la interfaz, simplemente se ve el texto y los enlaces resaltados en azul, mas nada.

Cabe destacar que soy novato tambien en Ubuntu, asi que ando "gateando".

Agradezco de antemano todo el apoyo que me puedan brindar.

Saludos.

Offline

#2 2019-02-15 10:41:20

makeijan
Guest
From: Pontevedra, Galicia
Registered: 2008-01-29
Posts: 341
Website

Re: Error de interfaz

Deberías revisar los logs de glpi en glpi/files_log y los de apache /var/log/apache2/
Saludos

Offline

#3 2019-02-15 23:54:55

badrider
Member
Registered: 2019-02-15
Posts: 3

Re: Error de interfaz

Este es el log de apache

[Thu Feb 14 00:09:24.312411 2019] [mpm_event:notice] [pid 5187:tid 140590849448896] AH00489: Apache/2.4.29 (Ubuntu) configured -- resuming normal operations
[Thu Feb 14 00:09:24.312447 2019] [core:notice] [pid 5187:tid 140590849448896] AH00094: Command line: '/usr/sbin/apache2'
[Thu Feb 14 05:42:14.146173 2019] [mpm_event:notice] [pid 5187:tid 140590849448896] AH00491: caught SIGTERM, shutting down
[Thu Feb 14 05:43:32.010411 2019] [mpm_event:notice] [pid 753:tid 140111959923648] AH00489: Apache/2.4.29 (Ubuntu) configured -- resuming normal operations
[Thu Feb 14 05:43:32.115374 2019] [core:notice] [pid 753:tid 140111959923648] AH00094: Command line: '/usr/sbin/apache2'
[Thu Feb 14 05:47:18.469860 2019] [mpm_event:notice] [pid 753:tid 140111959923648] AH00491: caught SIGTERM, shutting down
[Thu Feb 14 18:49:29.218113 2019] [mpm_event:notice] [pid 780:tid 140624518712256] AH00489: Apache/2.4.29 (Ubuntu) configured -- resuming normal operations
[Thu Feb 14 18:49:29.488161 2019] [core:notice] [pid 780:tid 140624518712256] AH00094: Command line: '/usr/sbin/apache2'
[Thu Feb 14 19:46:21.281157 2019] [mpm_event:notice] [pid 780:tid 140624518712256] AH00491: caught SIGTERM, shutting down
[Thu Feb 14 19:46:21.479258 2019] [mpm_prefork:notice] [pid 11988] AH00163: Apache/2.4.29 (Ubuntu) configured -- resuming normal operations
[Thu Feb 14 19:46:21.479425 2019] [core:notice] [pid 11988] AH00094: Command line: '/usr/sbin/apache2'
[Thu Feb 14 19:46:22.329552 2019] [mpm_prefork:notice] [pid 11988] AH00169: caught SIGTERM, shutting down
[Thu Feb 14 19:46:22.669084 2019] [mpm_prefork:notice] [pid 12047] AH00163: Apache/2.4.29 (Ubuntu) configured -- resuming normal operations
[Thu Feb 14 19:46:22.669148 2019] [core:notice] [pid 12047] AH00094: Command line: '/usr/sbin/apache2'
[Thu Feb 14 19:59:44.988832 2019] [mpm_prefork:notice] [pid 12047] AH00169: caught SIGTERM, shutting down
PHP Warning:  PHP Startup: Unable to load dynamic library 'gd2' (tried: /usr/lib/php/20170718/gd2 (/usr/lib/php/20170718/gd2: cannot open shared object file: No such file or directory), /usr/lib/php/20170718/gd2.so (/usr/lib/php/20170718/gd2.so: cannot open shared object file: No such file or directory)) in Unknown on line 0
PHP Warning:  PHP Startup: Unable to load dynamic library 'xsl' (tried: /usr/lib/php/20170718/xsl (/usr/lib/php/20170718/xsl: cannot open shared object file: No such file or directory), /usr/lib/php/20170718/xsl.so (/usr/lib/php/20170718/xsl.so: undefined symbol: dom_node_class_entry)) in Unknown on line 0
PHP Warning:  Module 'curl' already loaded in Unknown on line 0
PHP Warning:  Module 'imap' already loaded in Unknown on line 0
PHP Warning:  Module 'ldap' already loaded in Unknown on line 0
PHP Warning:  Module 'mbstring' already loaded in Unknown on line 0
PHP Warning:  Module 'xmlrpc' already loaded in Unknown on line 0
[Thu Feb 14 19:59:46.084078 2019] [mpm_prefork:notice] [pid 16285] AH00163: Apache/2.4.29 (Ubuntu) configured -- resuming normal operations
[Thu Feb 14 19:59:46.084135 2019] [core:notice] [pid 16285] AH00094: Command line: '/usr/sbin/apache2'
[Thu Feb 14 20:04:13.108255 2019] [mpm_prefork:notice] [pid 16285] AH00169: caught SIGTERM, shutting down
PHP Warning:  PHP Startup: Unable to load dynamic library 'gd2' (tried: /usr/lib/php/20170718/gd2 (/usr/lib/php/20170718/gd2: cannot open shared object file: No such file or directory), /usr/lib/php/20170718/gd2.so (/usr/lib/php/20170718/gd2.so: cannot open shared object file: No such file or directory)) in Unknown on line 0
PHP Warning:  PHP Startup: Unable to load dynamic library 'xsl' (tried: /usr/lib/php/20170718/xsl (/usr/lib/php/20170718/xsl: cannot open shared object file: No such file or directory), /usr/lib/php/20170718/xsl.so (/usr/lib/php/20170718/xsl.so: undefined symbol: dom_node_class_entry)) in Unknown on line 0
PHP Warning:  Module 'curl' already loaded in Unknown on line 0
PHP Warning:  Module 'imap' already loaded in Unknown on line 0
PHP Warning:  Module 'ldap' already loaded in Unknown on line 0
PHP Warning:  Module 'mbstring' already loaded in Unknown on line 0
PHP Warning:  Module 'xmlrpc' already loaded in Unknown on line 0
[Thu Feb 14 20:04:13.254636 2019] [mpm_prefork:notice] [pid 16321] AH00163: Apache/2.4.29 (Ubuntu) configured -- resuming normal operations
[Thu Feb 14 20:04:13.254702 2019] [core:notice] [pid 16321] AH00094: Command line: '/usr/sbin/apache2'
[Thu Feb 14 20:04:19.115208 2019] [authz_core:error] [pid 16324] [client 127.0.0.1:56604] AH01630: client denied by server configuration: /var/www/html/glpi/files/_log/php-errors.log
[Thu Feb 14 20:04:20.580844 2019] [authz_core:error] [pid 16325] [client 127.0.0.1:56610] AH01630: client denied by server configuration: /var/www/html/glpi/files/_log/php-errors.log
[Thu Feb 14 20:04:21.832805 2019] [authz_core:error] [pid 16325] [client 127.0.0.1:56616] AH01630: client denied by server configuration: /var/www/html/glpi/files/_log/php-errors.log
[Thu Feb 14 20:04:22.946939 2019] [authz_core:error] [pid 16324] [client 127.0.0.1:56622] AH01630: client denied by server configuration: /var/www/html/glpi/files/_log/php-errors.log
[Thu Feb 14 20:04:23.869294 2019] [authz_core:error] [pid 16326] [client 127.0.0.1:56630] AH01630: client denied by server configuration: /var/www/html/glpi/files/_log/php-errors.log
[Thu Feb 14 20:04:24.787455 2019] [authz_core:error] [pid 16325] [client 127.0.0.1:56636] AH01630: client denied by server configuration: /var/www/html/glpi/files/_log/php-errors.log
[Thu Feb 14 20:04:26.064672 2019] [authz_core:error] [pid 16322] [client 127.0.0.1:56642] AH01630: client denied by server configuration: /var/www/html/glpi/files/_log/php-errors.log
[Thu Feb 14 20:09:36.496414 2019] [authz_core:error] [pid 16322] [client 127.0.0.1:56652] AH01630: client denied by server configuration: /var/www/html/glpi/files/_log/php-errors.log
[Thu Feb 14 20:09:38.045602 2019] [authz_core:error] [pid 16388] [client 127.0.0.1:56668] AH01630: client denied by server configuration: /var/www/html/glpi/files/_log/php-errors.log
[Thu Feb 14 20:18:14.248188 2019] [authz_core:error] [pid 16327] [client 127.0.0.1:56706] AH01630: client denied by server configuration: /var/www/html/glpi/files/_log/php-errors.log
[Thu Feb 14 20:27:08.040096 2019] [php7:error] [pid 16324] [client 127.0.0.1:56804] PHP Fatal error:  Maximum execution time of 30 seconds exceeded in /var/www/html/glpi/vendor/leafo/scssphp/src/Parser.php on line 875, referer: http://localhost/glpi/index.php
[Thu Feb 14 20:27:58.840198 2019] [php7:error] [pid 16323] [client 127.0.0.1:56818] PHP Fatal error:  Maximum execution time of 30 seconds exceeded in /var/www/html/glpi/vendor/leafo/scssphp/src/Parser.php on line 926, referer: http://localhost/glpi/front/central.php
[Thu Feb 14 20:28:32.909045 2019] [core:notice] [pid 16321] AH00051: child pid 16393 exit signal Segmentation fault (11), possible coredump in /etc/apache2
[Thu Feb 14 20:28:32.909147 2019] [mpm_prefork:notice] [pid 16321] AH00169: caught SIGTERM, shutting down
PHP Warning:  PHP Startup: Unable to load dynamic library 'gd2' (tried: /usr/lib/php/20170718/gd2 (/usr/lib/php/20170718/gd2: cannot open shared object file: No such file or directory), /usr/lib/php/20170718/gd2.so (/usr/lib/php/20170718/gd2.so: cannot open shared object file: No such file or directory)) in Unknown on line 0
PHP Warning:  PHP Startup: Unable to load dynamic library 'xsl' (tried: /usr/lib/php/20170718/xsl (/usr/lib/php/20170718/xsl: cannot open shared object file: No such file or directory), /usr/lib/php/20170718/xsl.so (/usr/lib/php/20170718/xsl.so: undefined symbol: dom_node_class_entry)) in Unknown on line 0
PHP Warning:  Module 'curl' already loaded in Unknown on line 0
PHP Warning:  Module 'imap' already loaded in Unknown on line 0
PHP Warning:  Module 'ldap' already loaded in Unknown on line 0
PHP Warning:  Module 'mbstring' already loaded in Unknown on line 0
PHP Warning:  Module 'xmlrpc' already loaded in Unknown on line 0
[Thu Feb 14 20:28:33.710624 2019] [mpm_prefork:notice] [pid 17204] AH00163: Apache/2.4.29 (Ubuntu) configured -- resuming normal operations
[Thu Feb 14 20:28:33.710705 2019] [core:notice] [pid 17204] AH00094: Command line: '/usr/sbin/apache2'
[Thu Feb 14 20:29:14.808176 2019] [php7:error] [pid 17208] [client 127.0.0.1:56860] PHP Fatal error:  Maximum execution time of 30 seconds exceeded in /var/www/html/glpi/vendor/leafo/scssphp/src/Parser.php on line 875, referer: http://localhost/glpi/front/central.php
[Thu Feb 14 20:29:14.836665 2019] [php7:error] [pid 17207] [client 127.0.0.1:56868] script '/var/www/html/index.php' not found or unable to stat
[Thu Feb 14 20:29:44.252166 2019] [core:notice] [pid 17204] AH00051: child pid 17212 exit signal Segmentation fault (11), possible coredump in /etc/apache2
[Thu Feb 14 20:29:44.252239 2019] [mpm_prefork:notice] [pid 17204] AH00169: caught SIGTERM, shutting down
PHP Warning:  PHP Startup: Unable to load dynamic library 'gd2' (tried: /usr/lib/php/20170718/gd2 (/usr/lib/php/20170718/gd2: cannot open shared object file: No such file or directory), /usr/lib/php/20170718/gd2.so (/usr/lib/php/20170718/gd2.so: cannot open shared object file: No such file or directory)) in Unknown on line 0
PHP Warning:  PHP Startup: Unable to load dynamic library 'xsl' (tried: /usr/lib/php/20170718/xsl (/usr/lib/php/20170718/xsl: cannot open shared object file: No such file or directory), /usr/lib/php/20170718/xsl.so (/usr/lib/php/20170718/xsl.so: undefined symbol: dom_node_class_entry)) in Unknown on line 0
PHP Warning:  Module 'curl' already loaded in Unknown on line 0
PHP Warning:  Module 'imap' already loaded in Unknown on line 0
PHP Warning:  Module 'ldap' already loaded in Unknown on line 0
PHP Warning:  Module 'mbstring' already loaded in Unknown on line 0
PHP Warning:  Module 'xmlrpc' already loaded in Unknown on line 0
[Thu Feb 14 20:32:43.252818 2019] [mpm_prefork:notice] [pid 856] AH00163: Apache/2.4.29 (Ubuntu) configured -- resuming normal operations
[Thu Feb 14 20:32:43.252896 2019] [core:notice] [pid 856] AH00094: Command line: '/usr/sbin/apache2'
[Thu Feb 14 20:35:41.322234 2019] [php7:error] [pid 898] [client 127.0.0.1:39020] PHP Fatal error:  Maximum execution time of 30 seconds exceeded in /var/www/html/glpi/vendor/leafo/scssphp/src/Parser.php on line 875, referer: http://localhost/glpi/front/central.php
[Thu Feb 14 20:43:52.661970 2019] [php7:error] [pid 901] [client 127.0.0.1:39060] PHP Fatal error:  Maximum execution time of 30 seconds exceeded in /var/www/html/glpi/vendor/leafo/scssphp/src/Parser.php on line 875, referer: http://localhost/glpi/front/user.php
[Thu Feb 14 20:46:06.402071 2019] [php7:error] [pid 2332] [client 127.0.0.1:39076] PHP Fatal error:  Maximum execution time of 30 seconds exceeded in /var/www/html/glpi/vendor/leafo/scssphp/src/Parser.php on line 875, referer: http://localhost/glpi/front/user.php?itemtype=User&sort=1&order=DESC&start=0&criteria%5B0%5D%5Bfield%5D=view&criteria%5B0%5D%5Blink%5D=contains&criteria%5B0%5D%5Bvalue%5D=&
[Thu Feb 14 20:47:10.564897 2019] [php7:error] [pid 898] [client 127.0.0.1:39084] script '/var/www/html/index.php' not found or unable to stat
[Thu Feb 14 20:47:16.113639 2019] [php7:error] [pid 2220] [client 127.0.0.1:39086] script '/var/www/html/index.php' not found or unable to stat
[Thu Feb 14 20:48:03.029880 2019] [php7:error] [pid 901] [client 127.0.0.1:39088] PHP Fatal error:  Maximum execution time of 30 seconds exceeded in /var/www/html/glpi/vendor/leafo/scssphp/src/Parser.php on line 875, referer: http://localhost/glpi/front/central.php
[Thu Feb 14 20:49:44.258790 2019] [mpm_prefork:notice] [pid 856] AH00169: caught SIGTERM, shutting down
PHP Warning:  PHP Startup: Unable to load dynamic library 'gd2' (tried: /usr/lib/php/20170718/gd2 (/usr/lib/php/20170718/gd2: cannot open shared object file: No such file or directory), /usr/lib/php/20170718/gd2.so (/usr/lib/php/20170718/gd2.so: cannot open shared object file: No such file or directory)) in Unknown on line 0
PHP Warning:  PHP Startup: Unable to load dynamic library 'xsl' (tried: /usr/lib/php/20170718/xsl (/usr/lib/php/20170718/xsl: cannot open shared object file: No such file or directory), /usr/lib/php/20170718/xsl.so (/usr/lib/php/20170718/xsl.so: undefined symbol: dom_node_class_entry)) in Unknown on line 0
PHP Warning:  Module 'curl' already loaded in Unknown on line 0
PHP Warning:  Module 'imap' already loaded in Unknown on line 0
PHP Warning:  Module 'ldap' already loaded in Unknown on line 0
PHP Warning:  Module 'mbstring' already loaded in Unknown on line 0
PHP Warning:  Module 'xmlrpc' already loaded in Unknown on line 0
[Thu Feb 14 20:49:44.409434 2019] [mpm_prefork:notice] [pid 2494] AH00163: Apache/2.4.29 (Ubuntu) configured -- resuming normal operations
[Thu Feb 14 20:49:44.412402 2019] [core:notice] [pid 2494] AH00094: Command line: '/usr/sbin/apache2'
[Thu Feb 14 20:50:26.046064 2019] [php7:error] [pid 2496] [client 127.0.0.1:39110] PHP Fatal error:  Maximum execution time of 30 seconds exceeded in /var/www/html/glpi/vendor/leafo/scssphp/src/Parser.php on line 875, referer: http://localhost/glpi/front/central.php
[Fri Feb 15 17:46:39.862382 2019] [php7:error] [pid 2500] [client 127.0.0.1:39146] PHP Fatal error:  Maximum execution time of 30 seconds exceeded in /var/www/html/glpi/vendor/leafo/scssphp/src/Parser.php on line 926, referer: http://localhost/glpi/front/central.php



Los logs de GLPI no los consigo, ni siquiera en var/log/GLPI o en la carpeta GLPI que esta en etc/www/GLPI/files/_log

De igual dforma estoy instalando el GLPI en un Ubuntu Server a ver que tal me va.

Gracias por tu respuesta. Saludos!

Offline

#4 2019-02-15 23:55:51

badrider
Member
Registered: 2019-02-15
Posts: 3

Re: Error de interfaz

Como soluciono este error?

[Thu Feb 14 20:04:19.115208 2019] [authz_core:error] [pid 16324] [client 127.0.0.1:56604] AH01630: client denied by server configuration: /var/www/html/glpi/files/_log/php-errors.log

Offline

#5 2019-02-16 02:52:49

robertocarlos.floresh
Moderator
From: San Salvador, El Salvador
Registered: 2014-12-29
Posts: 120

Re: Error de interfaz

De las cosas que alcanzo a leer es que las extensiones gd2 y xls no logran ejecutarse.. al momento de instalar GLPI te mostro error o alguna advertencia sobre esas extensiones?


Roberto Flores
Skype: robertocarlos.flores / Telegram: @rcfloresh

Offline

#6 2019-02-19 15:14:48

juarze
Member
From: Argentina
Registered: 2018-10-10
Posts: 11

Re: Error de interfaz

agregaste los permisos correspondientes y propietarios sobre los directorios de GLPI?

Offline

#7 2019-03-21 19:56:34

rico1998
Member
From: Colombia
Registered: 2019-03-21
Posts: 2

Re: Error de interfaz

Buenas, compañero creo saber cual es la solución, justo a mí me viene sucediendo desde ayer y se me dio por aplicar una correción y acaba de funcionarme ya me carga la interfaz, dicha solucion es tan sencilla como:

abres tu archivo php.ini, en mi caso estoy en kubuntu así que es: /etc/php/7.2/apache2/php.ini

una vez dentro del archivo deberás dirigirte a la línea que dice: max_execution_time

en esa línea deja que quede así: max_execution_time = 600;

guardas los cambios y vuelves a iniciar y nos avisas si funcionó o nó, a mi inicialmente el error que me decía en el log era: PHP Fatal error:  Maximum execution time of 30 seconds exceeded in /var/www/html/glpi/vendor/leafo/scssphp/src/Parser.php on line 875, referer: http://localhost/glpi/

cambié arriba el tiempo de ejecucion y ya me cargó la interfaz gráfica por lo menos

Offline

#8 2019-06-12 18:45:22

jurrego
Member
Registered: 2019-06-12
Posts: 3

Re: Error de interfaz

rico1998 wrote:

Buenas, compañero creo saber cual es la solución, justo a mí me viene sucediendo desde ayer y se me dio por aplicar una correción y acaba de funcionarme ya me carga la interfaz, dicha solucion es tan sencilla como:

abres tu archivo php.ini, en mi caso estoy en kubuntu así que es: /etc/php/7.2/apache2/php.ini

una vez dentro del archivo deberás dirigirte a la línea que dice: max_execution_time

en esa línea deja que quede así: max_execution_time = 600;

guardas los cambios y vuelves a iniciar y nos avisas si funcionó o nó, a mi inicialmente el error que me decía en el log era: PHP Fatal error:  Maximum execution time of 30 seconds exceeded in /var/www/html/glpi/vendor/leafo/scssphp/src/Parser.php on line 875, referer: http://localhost/glpi/

cambié arriba el tiempo de ejecucion y ya me cargó la interfaz gráfica por lo menos


Amigo, Funciona de Maravilla

Offline

Board footer

Powered by FluxBB