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#1 2019-01-09 22:58:01

carlosbmc
Member
Registered: 2016-12-01
Posts: 161

Get list all tickets for technician user

Hello

using Api REST, How can I get all tickets asigned to me?
(having user_token and session_token)

I can obtain the detail of a ticket /apirest.php/Ticket/xxx/?session_token=xxxxxx&app_token=yyyyyyyy

But I can not found the object wich list the tickets

Thcnk you


GLPI 9.5.2;; FusionInventory: 9.2+1.0;; GLPI Modifications 1.1.4;; Notifications 1.1.9;;  Dashboard 0.8.8;; PHP 7.3.33

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#2 2019-01-10 18:26:38

LaDenrée
HELPER
Registered: 2012-11-19
Posts: 6,287

Re: Get list all tickets for technician user

try this

/apirest.php/search/Ticket/?is_deleted=0
&criteria[0][field]=12&criteria[0][searchtype]=equals&criteria[0][value]=notold
&criteria[1][link]=AND&criteria[1][field]=5&criteria[1][searchtype]=equals&criteria[1][value]=$userid


Trouver la panne avant de réparer...
GLPI10.0.16 (ubuntu 22.04 PHP8.1  Mariadb10.6 ) plugins : comportements 2.7.3 reports 1.16.0 formcreator 2.13.9, datainjection 2.13.5 fields 1.21.9

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#3 2019-01-11 13:20:37

carlosbmc
Member
Registered: 2016-12-01
Posts: 161

Re: Get list all tickets for technician user

Thanks , it seems to work,  I will test with the parameters of the expression


GLPI 9.5.2;; FusionInventory: 9.2+1.0;; GLPI Modifications 1.1.4;; Notifications 1.1.9;;  Dashboard 0.8.8;; PHP 7.3.33

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