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#1 2018-11-18 02:10:14

ccastelb
Member
From: Colombia
Registered: 2017-03-25
Posts: 21

fails to start installation glpi open suse error 403

hello everyone, I'm trying to install glpi 9.3.2 in open suse.
install apache separately, in version 2.4.23
mariadb database
and php in version 5.5.14
When I check out apache through chrome he says "It works!"
but when trying to launch the installer / localhost / glpi / jump the wonderful message:
"Access prohibited!
You do not have permission to access the requested directory. There is no index document, or the directory is protected against reading.

If you believe that this is a server error, please communicate it to the portal administrator.

Error 403 "

to try to solve this problem reinstall apache

the installation is local so I gave permissions 777 to srv / www / htdocs recursively

this last folder delete it and re-create

change the owner to root

but unfortunately I still can not get through this problem

I do not know what else to do, any help will be appreciated

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#2 2018-11-19 08:36:55

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,273

Re: fails to start installation glpi open suse error 403

First permissions 777 is very bad for security.
You just need to give Apache as owner of forlders config and files recursively.
For your access, look at you apache configuration (error will be more explained in apache.log)


CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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#3 2018-11-22 06:20:04

ccastelb
Member
From: Colombia
Registered: 2017-03-25
Posts: 21

Re: fails to start installation glpi open suse error 403

yllen wrote:

First permissions 777 is very bad for security.
You just need to give Apache as owner of forlders config and files recursively.
For your access, look at you apache configuration (error will be more explained in apache.log)

thanks for the answer yllen, I think I'm throwing the towel, change the owner and change permissions as recommended to 775, anyway it does not work, I do not know what to do but at the time of consulting via web "Access prohibited!
You do not have permission to access the requested directory. There is no index document, or the directory is protected against reading.

If you believe that this is a server error, please communicate it to the portal administrator.

Error 403
localhost
Apache"

This is really demotivating and frustrating, that something as simple as an installation can be so problematic.

I do not know what else to do

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#4 2018-11-26 13:09:57

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,273

Re: fails to start installation glpi open suse error 403

Look at you apache configuration to allow access


CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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