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#1 2018-07-09 16:03:06

Thinsu
Guest
Registered: 2018-07-09
Posts: 2

GLPI automatically import tickets from mailbox.

Hi,

First iam new here, and i can use some help.
We have to new version installed of GLPI, for our service-desk we like to have GLPI automatically import tickets from our mailbox.
I have searched the internet for any guides but i cant find anything about it.

Someone that have a step by step guide for me how to config this ?

and is there a general guide where i can found things how to configure?

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#2 2018-07-12 11:47:00

Thinsu
Guest
Registered: 2018-07-09
Posts: 2

Re: GLPI automatically import tickets from mailbox.

To Bad that this forum is dead sad you ask for support and no one can help you, also there is not info no guide to found on YouTube or internet.

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#3 2018-07-21 13:36:34

KKAdmin
Guest
From: Germany
Registered: 2010-03-05
Posts: 859

Re: GLPI automatically import tickets from mailbox.

#1 Configure your ticket mailbox here Home - Setup - Receivers
#2 I belive there is ja default rule but perphaps you should check Home
Administration
Rules
Rules for assigni...


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GLPI 9.2.3 /Ubuntu 16.04.4 LTS
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#4 2018-07-21 23:32:14

LaDenrée
HELPER
Registered: 2012-11-19
Posts: 4,199

Re: GLPI automatically import tickets from mailbox.

Glpi version?
What kind of maillot?
Exchange?
Gmail
Other...


Trouver la panne avant de réparer...
*GLPI 9.1.6+fusion9.1+1.1+behaviours1.5.0+reports+fields+appliances+pdf+badges+formcreator2.5.2 PHP7.0 Mariadb10
*GLPI 9.2.4(behaviours1.5.2+fusion9.2+1.0+applicatifs2.3.0+dashboard 0.8.9)hebergé sur serveur mutualisé.
*GLPI 9.3.1  en test (ubuntu 16.04 mariadb 10.2.4)

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