Forum GLPI-Project

brandon.guigo

Guest

Registered: 2018-05-16

Posts: 2

Bug with TicketFollowup in GLPI

Hi,

I'm getting all the messages from the ticket exchanges by using the GLPI API and I've noticed that the link : http://glpi.xxx.fr/apirest.php/Ticket/1 … tFollowup/ doesn't return all the ticket followup messages..

Is it a bug or just on my version of gulp ? thanks

LaDenrée

HELPER

Registered: 2012-11-19

Posts: 4,082

Re: Bug with TicketFollowup in GLPI

if there are many followups :  check range this can limit number to 20.
check if user has right to see all these followups ( private Y/N ?)

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Trouver la panne avant de réparer...
*GLPI 9.1.6+fusion9.1+1.1+behaviours1.5.0+reports+fields+appliances+pdf+badges+formcreator2.5.2 PHP7.0 Mariadb10
*GLPI 9.2.4(behaviours1.5.2+fusion9.2+1.0+applicatifs2.3.0+dashboard 0.8.9)hebergé sur serveur mutualisé.
*GLPI 9.3  en test (ubuntu 16.04 mariadb 10.2.4) (attente 9.3.1 et plugin compatible avant mise en prod)

orthagh

Administrator

From: TECLIB - CAEN

Registered: 2010-11-30

Posts: 505

Website

Re: Bug with TicketFollowup in GLPI

answered on github, pagination issue