Forum GLPI-Project

brandon.guigo

Member

Registered: 2018-05-16

Posts: 2

Bug with TicketFollowup in GLPI

Hi,

I'm getting all the messages from the ticket exchanges by using the GLPI API and I've noticed that the link : http://glpi.xxx.fr/apirest.php/Ticket/1 … tFollowup/ doesn't return all the ticket followup messages..

Is it a bug or just on my version of gulp ? thanks

LaDenrée

HELPER

Registered: 2012-11-19

Posts: 6,287

Re: Bug with TicketFollowup in GLPI

if there are many followups :  check range this can limit number to 20.
check if user has right to see all these followups ( private Y/N ?)

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GLPI10.0.16 (ubuntu 22.04 PHP8.1  Mariadb10.6 ) plugins : comportements 2.7.3 reports 1.16.0 formcreator 2.13.9, datainjection 2.13.5 fields 1.21.9

orthagh

Administrator

From: TECLIB - CAEN

Registered: 2010-11-30

Posts: 662

Website

Re: Bug with TicketFollowup in GLPI

answered on github, pagination issue