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#1 2018-05-15 02:18:54

Rincat
Guest
Registered: 2018-05-15
Posts: 5

Notification Queue Does Not Send

Hello people how are you I'm having a problem with my GLPI which is as follows when I send an email to the notification queue it does not send, and the mailgate and queuednotification tasks appear to have been executed, however they remain inside the notification queue if I have them run manually they get out of line and are sent, you know what I can do?

Olá galera, tudo bem? Estou tendo um problema no meu GLPI que é o seguinte, quando mando um email pra fila de notificação ele não envia, e as tarefas de mailgate e queuednotification aparecem que foram executadas, porém eles permanecem dentro da fila de notificação, se eu mandar executar manualmente elas saem da fila e são enviadas, sabem o que posso fazer?

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#2 2018-05-15 07:57:36

LaDenrée
HELPER
Registered: 2012-11-19
Posts: 4,160

Re: Notification Queue Does Not Send

Hi glpi version?
Linux or  Windows server?
Autoatic action  in cli  or glpi mode,?


Trouver la panne avant de réparer...
*GLPI 9.1.6+fusion9.1+1.1+behaviours1.5.0+reports+fields+appliances+pdf+badges+formcreator2.5.2 PHP7.0 Mariadb10
*GLPI 9.2.4(behaviours1.5.2+fusion9.2+1.0+applicatifs2.3.0+dashboard 0.8.9)hebergé sur serveur mutualisé.
*GLPI 9.3.1  en test (ubuntu 16.04 mariadb 10.2.4)

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#3 2018-05-15 21:54:05

Rincat
Guest
Registered: 2018-05-15
Posts: 5

Re: Notification Queue Does Not Send

Glpi version: glpi-9.2.3 but it was in version 9.2.2 so I tried to update to see if it worked, but without success.
Linux: It is hosted on hostgator, so I have access to cron only by cpanel
Automatic Action: CLI

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#4 2018-05-15 22:52:44

LaDenrée
HELPER
Registered: 2012-11-19
Posts: 4,160

Re: Notification Queue Does Not Send

did you set a cron running  glpi/front/cron.php on your server ?


Trouver la panne avant de réparer...
*GLPI 9.1.6+fusion9.1+1.1+behaviours1.5.0+reports+fields+appliances+pdf+badges+formcreator2.5.2 PHP7.0 Mariadb10
*GLPI 9.2.4(behaviours1.5.2+fusion9.2+1.0+applicatifs2.3.0+dashboard 0.8.9)hebergé sur serveur mutualisé.
*GLPI 9.3.1  en test (ubuntu 16.04 mariadb 10.2.4)

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#5 2018-05-16 19:09:04

Rincat
Guest
Registered: 2018-05-15
Posts: 5

Re: Notification Queue Does Not Send

Yes!

/opt/php56/bin/php /home/dominio/public_html/glpi/front/cron.php &>/dev/null

*/15    *    *    *    *

Last edited by Rincat (2018-05-16 19:09:20)

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#6 2018-05-27 02:57:46

serematique
Guest
Registered: 2018-05-21
Posts: 7

Re: Notification Queue Does Not Send

I desperately faced the same issue for hours ; finally just copying the timezone and smtp settings from apache/php.ini to php/php.ini allowed the mail queue to work as expected

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#7 2018-05-29 00:05:38

Rincat
Guest
Registered: 2018-05-15
Posts: 5

Re: Notification Queue Does Not Send

serematique wrote:

I desperately faced the same issue for hours ; finally just copying the timezone and smtp settings from apache/php.ini to php/php.ini allowed the mail queue to work as expected

Where I can found the php/php.ini? in apache/php.ini is "America/Sao_Paulo" and this is my correct timezone but I can't found the php/php.ini.

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#8 2018-05-29 21:25:58

serematique
Guest
Registered: 2018-05-21
Posts: 7

Re: Notification Queue Does Not Send

In my setup GLPI relies on WAMP services :
- for the GUI part of GLPI, the file to consider is ...\wamp\bin\apache\apache<apache_version_number>\bin\php.ini
- for the CLI part of GLPI, it's ...\wamp\bin\php\php<php_version_number>\php.ini
Those 2 distinct files should have the same timezone setting

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#9 2018-05-29 22:05:37

serematique
Guest
Registered: 2018-05-21
Posts: 7

Re: Notification Queue Does Not Send

In my setup GLPI relies on WAMP services :
- for the GUI part of GLPI, the file to consider is ...\wamp\bin\apache\apache<apache_version_number>\bin\php.ini
- for the CLI part of GLPI, it's ...\wamp\bin\php\php<php_version_number>\php.ini
Those 2 distinct files should have the same timezone setting

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#10 2018-06-20 14:46:56

Rincat
Guest
Registered: 2018-05-15
Posts: 5

Re: Notification Queue Does Not Send

serematique wrote:

In my setup GLPI relies on WAMP services :
- for the GUI part of GLPI, the file to consider is ...\wamp\bin\apache\apache<apache_version_number>\bin\php.ini
- for the CLI part of GLPI, it's ...\wamp\bin\php\php<php_version_number>\php.ini
Those 2 distinct files should have the same timezone setting

I'm not abling to found this path, what's the path before de ...?

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