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#1 2018-03-13 08:54:59

abel.aguzmans
Guest
Registered: 2012-09-25
Posts: 20

GLPI 9.2.2 How to assign to different people or groups based on time.

Hi all,

I want to create rules to once the ticket is received at a specific time let say over night it be assigned to a different group or user. Also the same for over the weekends use different user, etc. I have seen around the rules, but can not find any time rule that works for me.

Does GLPI supports this? if not I would be interested about helping developing such a thing. Any work planned or any help with be welcomed.

Regards
Abel

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#2 2018-03-13 22:56:17

KKAdmin
Guest
From: Germany
Registered: 2010-03-05
Posts: 844

Re: GLPI 9.2.2 How to assign to different people or groups based on time.

In the past we want this also but now we work in a different way.
my FR:
https://glpi.userecho.com/communities/1 … k-calender


You can mark this threat as [resolved] in subject of your threat. (This is only available edit of the first post.) It is good for users who help others to quickly see which post is still open.
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GLPI 9.2.3 /Ubuntu 16.04.4 LTS
Apache/2.4.18 (Ubuntu) - PHP 7.0.30-0ubuntu0.16.04.1 - MySQL 5.7.22-0ubuntu0.16.04.1

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#3 2018-03-14 08:40:20

abel.aguzmans
Guest
Registered: 2012-09-25
Posts: 20

Re: GLPI 9.2.2 How to assign to different people or groups based on time.

Hi

So there is no plans to add features like this to GLPI?

Regards

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