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Currently I am investigating for a customer if/how data from a structured input file (e.g. xml, xlsx, csv or just flat .txt file) can be imported into GLPI.
The goal is to exchange ticket (incident) information between two different systems (Excel based vs GLPI).
Thanks for letting me know if you have any experience with this.
Jos Fonteijn
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I would use GLPI's API REST. create an api client that reads your file and submits data to API to create tickets.
some examples here http://forum.glpi-project.org/viewtopic.php?id=157741 .
Trouver la panne avant de réparer...
GLPI10.0.10 (ubuntu 22.04 PHP8.1 Mariadb10.6 ) plugins : comportements 2.7.2 reports 1.16.0 formcreator 2.13.8, datainjection 2.13.4 fields 1.21.6
préprod : glpi10.0.15
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Thanks for your rapid reply. This looks very helpful!
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