Forum GLPI-Project

machadomall

Member

From: Brazil, Brasilia, DF

Registered: 2011-10-30

Posts: 208

Ticket location from user

Hello everyone,
In the version prior to 9.x below works perfectly, now in 9.2 it does not work. As far as I remember this rule was standard.

Business rules for so-called "Ticket location from user"
My GLPI version 9.2

Thank you.

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Márcio Machado
Brasília-DF / Brasil

LaDenrée

HELPER

Registered: 2012-11-19

Posts: 6,287

Re: Ticket location from user

Hi,
working with 9.2 this rule  is still working for tickets created by mailgate or glpi interface.

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Trouver la panne avant de réparer...
GLPI10.0.16 (ubuntu 22.04 PHP8.1  Mariadb10.6 ) plugins : comportements 2.7.3 reports 1.16.0 formcreator 2.13.9, datainjection 2.13.5 fields 1.21.9

machadomall

Member

From: Brazil, Brasilia, DF

Registered: 2011-10-30

Posts: 208

Re: Ticket location from user

Good Morning,
Thanks for the reply, I've re-made the rule and it's back up and running normally.

But first I correct it according to the links below.

https://github.com/glpi-project/glpi/issues/1793
https://github.com/glpi-project/glpi/co … f556f9d8ec

Thank you.

Last edited by machadomall (2017-11-06 14:00:31)

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Márcio Machado
Brasília-DF / Brasil