Forum GLPI-Project

shrek000

Member

Registered: 2013-10-26

Posts: 50

Global approval status

Hello!
How to prevent technician to edit the Global approval status in tickets?

GLPI ver 9.1.1

Roshan

Member

Registered: 2017-07-26

Posts: 69

Re: Global approval status

Unde technician profile - assistance tab remove validation rights

shrek000

Member

Registered: 2013-10-26

Posts: 50

Re: Global approval status

I need to get a technician we can to create approval requests, but could not change the status.
If you disable the entire agreement, the technician can not create approval requests.

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: Global approval status

Ticket opend: https://github.com/glpi-project/glpi/issues/2654

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CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: Global approval status

Corrected: https://github.com/glpi-project/glpi/co … 322ed4cc72

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CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

shrek000

Member

Registered: 2013-10-26

Posts: 50

Re: Global approval status

thanks, fixed