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#1 2017-06-12 17:42:25
- gmourani
- Member
- Registered: 2016-07-05
- Posts: 16
The "Add a new component" option is not working
Hello,
I try to add a new component into the 'Items' tab of a Hard drive section and receive an error about the fact that I've to select a device type to do this action but no device type appears at all ? This is true for any other default components available under Home | Setup | Components.
Regards,
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#2 2017-06-12 19:00:48
- yllen
- GLPI-DEV
- From: Sillery (51)
- Registered: 2008-01-14
- Posts: 15,278
Re: The "Add a new component" option is not working
Version of GLPI used?
What do you mean by hard drive section"? you are in the component tab of a computer?
If Yes, you have a dropdown to select type of component of the model. You have list a type in Setup > components
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#3 2017-06-12 19:23:03
- gmourani
- Member
- Registered: 2016-07-05
- Posts: 16
Re: The "Add a new component" option is not working
> Version of GLPI used?
GLPI version 9.1.3
> you are in the component tab of a computer?
No, I'm under Setup > Components
> What do you mean by hard drive section"?
Go to Setup > Components, then click the "Hard drives" link from the list of available components on this page, then click on one of your hard drive name listed here, then click on the "Items" tab at the left column. From this page, you have a pull down menu at the top called "Add a new component" under which you can select a number (from 0 to 10) and click on the Add button at the right of this pull down menu. Doing this, will popup an error message saying "Please select a device type" ! but there is no way to select a device type !
Regards,
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#4 2017-06-15 15:01:27
- gmourani
- Member
- Registered: 2016-07-05
- Posts: 16
Re: The "Add a new component" option is not working
> Version of GLPI used?
GLPI version 9.1.3
> you are in the component tab of a computer?
No, I'm under Setup > Components
> What do you mean by hard drive section"?
Go to Setup > Components, then click the "Hard drives" link from the list of available components on this page, then click on one of your hard drive name listed here, then click on the "Items" tab at the left column. From this page, you have a pull down menu at the top called "Add a new component" under which you can select a number (from 0 to 10) and click on the Add button at the right of this pull down menu. Doing this, will popup an error message saying "Please select a device type" ! but there is no way to select a device type !
Regards,
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#5 2017-06-15 19:18:56
- yllen
- GLPI-DEV
- From: Sillery (51)
- Registered: 2008-01-14
- Posts: 15,278
Re: The "Add a new component" option is not working
I test as you describe and not have this issue in last stable version (9.1.4)
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
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#6 2017-06-16 16:59:58
- DrogaViva
- Member
- From: Brazil
- Registered: 2017-06-16
- Posts: 4
Re: The "Add a new component" option is not working
Hi,
I have a same problem to add HD.
My version - 9.1.3
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#7 2017-06-19 13:24:56
- yllen
- GLPI-DEV
- From: Sillery (51)
- Registered: 2008-01-14
- Posts: 15,278
Re: The "Add a new component" option is not working
Can you post screen print?
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
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#8 2017-06-19 14:53:09
- DrogaViva
- Member
- From: Brazil
- Registered: 2017-06-16
- Posts: 4
Re: The "Add a new component" option is not working
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#9 2017-06-19 15:34:11
- yllen
- GLPI-DEV
- From: Sillery (51)
- Registered: 2008-01-14
- Posts: 15,278
Re: The "Add a new component" option is not working
Yes i do the test in the same place.
Can you test with plugin FusionInventory deactivated?
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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#10 2017-06-20 13:47:10
- DrogaViva
- Member
- From: Brazil
- Registered: 2017-06-16
- Posts: 4
Re: The "Add a new component" option is not working
With FusionInventory deactivated the problem persists 
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#11 2017-06-22 20:12:33
- DrogaViva
- Member
- From: Brazil
- Registered: 2017-06-16
- Posts: 4
Re: The "Add a new component" option is not working
Hi,
This bug has been fixed in the new version.
Thanks for your help
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