Forum GLPI-Project

Nh4d

Member

Registered: 2016-09-05

Posts: 6

Error for read tickets

Fatal error: Uncaught Error: Call to a member function fetch_assoc() on boolean in /opt/glpi/inc/dbmysql.class.php:280 Stack trace: #0 /opt/glpi/inc/ticket.class.php(6589): DBmysql->fetch_assoc(false) #1 /opt/glpi/inc/ticket.class.php(6277): Ticket->getTicketActors() #2 /opt/glpi/inc/ticket.class.php(612): Ticket->showTimeline(1243564472) #3 /opt/glpi/inc/commonglpi.class.php(469): Ticket::displayTabContentForItem(Object(Ticket), '1', '') #4 /opt/glpi/ajax/common.tabs.php(91): CommonGLPI::displayStandardTab(Object(Ticket), 'Ticket$1', '', Array) #5 {main} thrown in /opt/glpi/inc/dbmysql.class.php on line 280

I just do a fresh install of glpi and i get this result realy don"t know what to do

LaDenrée

HELPER

Registered: 2012-11-19

Posts: 6,287

Re: Error for read tickets

HI,
glpi version ?
Mysql Version ?

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Trouver la panne avant de réparer...
GLPI10.0.16 (ubuntu 22.04 PHP8.1  Mariadb10.6 ) plugins : comportements 2.7.3 reports 1.16.0 formcreator 2.13.9, datainjection 2.13.5 fields 1.21.9

Nh4d

Member

Registered: 2016-09-05

Posts: 6

Re: Error for read tickets

GLPI 090+1.4
Mysql v 5.7.13
Protocol version 10

LaDenrée

HELPER

Registered: 2012-11-19

Posts: 6,287

Re: Error for read tickets

090+1.4 is a plugin version not glpi version.

whatever  glpi version, have a look to prerequisites : https://github.com/glpi-project/glpi

Mysql should be <5.7

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Trouver la panne avant de réparer...
GLPI10.0.16 (ubuntu 22.04 PHP8.1  Mariadb10.6 ) plugins : comportements 2.7.3 reports 1.16.0 formcreator 2.13.9, datainjection 2.13.5 fields 1.21.9

Nh4d

Member

Registered: 2016-09-05

Posts: 6

Re: Error for read tickets

GLPI version : 0.95