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#1 2016-04-15 09:58:03

valout76
Member
Registered: 2006-08-09
Posts: 26

Profil self-service and validation

Hello,

In 0.90.3, the self-service profile, even if you uncheck the rights concerning the validation for this profile functionality remains accessible.

Thanks

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#2 2016-04-15 11:31:44

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,274

Re: Profil self-service and validation

Can you explain more?
Without validation rights a post-only can make a validation or validate one?


CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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#3 2016-04-29 06:58:45

valout76
Member
Registered: 2006-08-09
Posts: 26

Re: Profil self-service and validation

Exactly

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#4 2018-05-25 04:10:28

Joach
Member
Registered: 2018-05-25
Posts: 4

Re: Profil self-service and validation

HI, I have the same problem on my GLPI 9.2.2. User with self-service profil with the right to create,update and create validation for demand and incident but don't have the right to validate. Can modify the field 'validation" in the ticket even if the ticket don't have the status "new" or a technician is in charge of the ticket.

Any Idea where's the problem come from ? or any idea for a solution ?

Thanks

Last edited by Joach (2018-05-25 04:26:46)

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#5 2018-06-04 19:04:33

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,274

Re: Profil self-service and validation

To validate a ticket the user must be able to change the global state of the validation.
With no right to validate this field is not a dropdown but only a text


CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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