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#1 2016-03-10 13:38:50
- tyrone.wyatt
- Member
- Registered: 2013-02-24
- Posts: 72
PDF plugin unable to print ticket with tasks status set to information
Hello,
When I print a ticket with tasks and the ticket status set to information I get the following error message:
I can print tickets okay without tasks okay or with task status set to To-Do or Done okay.
I am using GLPI 0.90.1 with PDF plugin 1.0
Also able to replicate the bug in PDF plugin 0.85
Last known working version was PDF plugin 0.84.2
Regards,
Tyrone.
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#2 2016-03-11 14:34:05
- yllen
- GLPI-DEV
- From: Sillery (51)
- Registered: 2008-01-14
- Posts: 15,278
Re: PDF plugin unable to print ticket with tasks status set to information
ticket opened on the forge of the plugin: https://forge.glpi-project.org/issues/5473
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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#3 2016-03-14 10:50:47
- tyrone.wyatt
- Member
- Registered: 2013-02-24
- Posts: 72
Re: PDF plugin unable to print ticket with tasks status set to information
I have performed further testing and the issue isn't just limited to tickets.
It seems the issue affects tasks with status set to information for tickets, problems and changes.
Thank you yllen for logging the ticket for the issue in forge.
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#4 2016-03-14 13:22:32
- yllen
- GLPI-DEV
- From: Sillery (51)
- Registered: 2008-01-14
- Posts: 15,278
Re: PDF plugin unable to print ticket with tasks status set to information
Corrected: https://forge.glpi-project.org/issues/5473
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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