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When inputting tickets, HTML allows hints or preset text to be placed in an input box to help the users.
This is _extremely_ handy - putting templates asking for essential data saves having to make several replies to find out stuff like "What computer is affected?", etc.
EG:
<fieldset>
<legend>Describe your problem - BRIEFLY, along with who you are, your MSSL ID and where we can find you</legend>
Title : <input type='text' name="name" placeholder="I forgot my password" size='60' /><br />
<textarea name="content" cols="60" rows="20"></textarea>
</fieldset>
or:
<fieldset>
<input type='hidden' name="name" value="I forgot my password" size='60' /><br />
<textarea name="content" cols="60" rows="20">
I am :
My userid is :
I am located in room :
My internal extension is :
</textarea>
</fieldset>
The latter is used on our localised "lost password" form (https://problems.mssl.ucl.ac.uk/glpi/fr … k.MSSL.php)
It would be good to be able to do this without hacking directly on the PHP (and for translations to appear in locales if needed)
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