Forum GLPI-Project

lesliem

Member

Registered: 2015-10-12

Posts: 9

Cannot change survey duration

Hi,
I am running glpi V0.90 on debian.
Under Entity/Assistance, I cannot change the survey duration to anything except 1 (If I change it to another number, it always reverts back to 1)
So I always get "Satisfaction survey expired" if I try and access the survey.

Is anyone else experiencing this problem?  How can I fix it?

Regards,
Leslie

attime

Member

Registered: 2015-10-19

Posts: 2

Re: Cannot change survey duration

Hi,
I am running glpi V0.90 on debian.
Under Entity/Assistance, I cannot change the survey duration to anything except 1 (If I change it to another number, it always reverts back to 1)
So I always get "Satisfaction survey expired" if I try and access the survey.

Is anyone else experiencing this problem?  How can I fix it?

Regards,
Leslie

Same here, and I can't find any inquest_duration field in database or anywhere :'(

orthagh

Administrator

From: TECLIB - CAEN

Registered: 2010-11-30

Posts: 662

Website

Re: Cannot change survey duration

inquest_duration is a field of glpi_entities table (last one)

and should be a INT type

lesliem

Member

Registered: 2015-10-12

Posts: 9

Re: Cannot change survey duration

Hi,
The field is not there with a clean install of GLPI V0.90.
Run:
ALTER TABLE `glpi_entities` ADD `inquest_duration` INT(1) NOT NULL ;

this has added the field, and solved the problem.

Regards,
Leslie

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: Cannot change survey duration

This problem will be correct in next version : https://github.com/glpi-project/glpi/issues/212

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CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

cintya.iza

Member

Registered: 2016-11-01

Posts: 1

Re: Cannot change survey duration

Thanks Leslie!..