[0.90.0] Business Rules: Assing a group to validate a ticket not work

camilla.santos · 2015-10-15 06:02:23

When I created a Business rule if the action is "Send an approval request user/group" or "Approval request to technician group manager" and test (or create a ticket) the rule don't work. In the 0.85.3 version It worked perfectly.

Screenshots:
- https://cloud.githubusercontent.com/ass … ae870b.png
- https://cloud.githubusercontent.com/ass … dbcca1.png

camilla.santos · 2015-10-15 06:03:18

One more image: https://cloud.githubusercontent.com/ass … eeaa0f.png

yllen · 2015-10-16 10:01:06

Your rule is not active in the last picture.

camilla.santos · 2015-10-16 19:26:36

Its a bug. This rule is inactive because I disabled before the printscreen, sorry. I use that actions in more 4 rules, and after the upgrade the rules dont work.
In the Brazilian Community another user simulated the rule in the version 0.85.4, 0.85.5 and 0.90 and had the same issue.

Last edited by camilla.santos (2015-10-20 23:27:36)

camilla.santos · 2015-10-20 23:27:07

I Opened a new Issue: https://github.com/glpi-project/glpi/issues/188

Last edited by camilla.santos (2015-10-20 23:35:32)

orthagh · 2015-10-27 16:02:25

issue fixed by https://github.com/glpi-project/glpi/co … 8c7f3af380

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#1 2015-10-15 06:02:23

[0.90.0] Business Rules: Assing a group to validate a ticket not work

#2 2015-10-15 06:03:18

Re: [0.90.0] Business Rules: Assing a group to validate a ticket not work

#3 2015-10-16 10:01:06

Re: [0.90.0] Business Rules: Assing a group to validate a ticket not work

#4 2015-10-16 19:26:36

Re: [0.90.0] Business Rules: Assing a group to validate a ticket not work

#5 2015-10-20 23:27:07

Re: [0.90.0] Business Rules: Assing a group to validate a ticket not work

#6 2015-10-27 16:02:25

Re: [0.90.0] Business Rules: Assing a group to validate a ticket not work

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