[Resolved]GLPI 0.90 - Notifications problems Submission

acsoprana · 2015-10-15 20:43:10

hello, I have installed version 0.90 of glpi and I am unable to run sending Automatic notification when a ticket arrives or when any change is made therein. To send notifications I have to manually make the menu ADMINISTRATION> E-MAIL QUEUE.

I set up the service of AUTOMATIC ACTIONS (queuedmail) but it does not automatically sending notifications.

I would like to help. Hugs.

Last edited by acsoprana (2015-10-21 03:03:35)

LaDenrée · 2015-10-15 22:25:44

is queuedmail run in GLPI mode or CLI mode ?

have you set a cron ?

acsoprana · 2015-10-16 02:47:05

GLPI mode..
I have only the email gate in cron.
You know the configuration of the "queuedmail" to put on similar cron the emailgate?

LaDenrée · 2015-10-16 08:40:26

in your crontab :
add

*/5 * * * * root cd /var/www/glpi/front/ && php cron.php

this will make GLPI to check if there are scheduled task to run every 5 minutes.

acsoprana · 2015-10-16 15:26:23

Yes, I had put this command in cron, however it only works when I run diretament the shell at a given time (every 10 minutes). by this time it seems that the command does not.

LaDenrée · 2015-10-16 15:32:33

GLPI mode uses Shell actions to trigger sheduled actions.
CLI mode uses Crontab to trigger Scheduled action.
if you've set a cron then use CLI Mode.

acsoprana · 2015-10-16 16:19:55

Yes, I've set everything in CLI mode. GLPI now this taking about 10 minutes to perform the action eviar notifications. I configured for every 1 minute, most do not know why does not perform in this manner. I will give one more researched and see what I can achieve it. thank you.

acsoprana · 2015-10-16 18:15:51

You will need some port configuration to make it work?

acsoprana · 2015-10-16 18:22:17

after I give restart the server, the MailGate service also stops working, and returns after a long time.
in this case have to try to do this manually, it looks like it ta caught, and fazedno the first time manually back to pick up emails.

Last edited by acsoprana (2015-10-16 18:26:42)

acsoprana · 2015-10-21 03:03:04

Notifications now appears that took towards itself, it seems that now is working in a more acceptable time than I expected more this fucionando.
In one minute he reaps the e-mail, and within 2-5 minutes it sends the messages. This basically acceptable.
I thank everyone.

yllen · 2015-10-21 13:32:38

For send the message, time depends of time indicated in automatic task and delay defined in your cron.

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#1 2015-10-15 20:43:10

[Resolved]GLPI 0.90 - Notifications problems Submission

#2 2015-10-15 22:25:44

Re: [Resolved]GLPI 0.90 - Notifications problems Submission

#3 2015-10-16 02:47:05

Re: [Resolved]GLPI 0.90 - Notifications problems Submission

#4 2015-10-16 08:40:26

Re: [Resolved]GLPI 0.90 - Notifications problems Submission

#5 2015-10-16 15:26:23

Re: [Resolved]GLPI 0.90 - Notifications problems Submission

#6 2015-10-16 15:32:33

Re: [Resolved]GLPI 0.90 - Notifications problems Submission

#7 2015-10-16 16:19:55

Re: [Resolved]GLPI 0.90 - Notifications problems Submission

#8 2015-10-16 18:15:51

Re: [Resolved]GLPI 0.90 - Notifications problems Submission

#9 2015-10-16 18:22:17

Re: [Resolved]GLPI 0.90 - Notifications problems Submission

#10 2015-10-21 03:03:04

Re: [Resolved]GLPI 0.90 - Notifications problems Submission

#11 2015-10-21 13:32:38

Re: [Resolved]GLPI 0.90 - Notifications problems Submission

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