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#1 2015-04-22 19:27:41

machadomall
Member
From: Brazil, Brasilia, DF
Registered: 2011-10-30
Posts: 208

GLPI 0.85.3 - Description email Corps

Hello good afternoon,
First congratulations on the project.

In version 0.85.3, the notification of the call in the Description field is coming the email without line break and texts are all crammed.
It's simple correction or a bug?

Thank you.


Márcio Machado
Brasília-DF / Brasil

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#2 2015-04-24 19:09:01

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,278

Re: GLPI 0.85.3 - Description email Corps

can you give us an example?


CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
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#3 2015-05-07 16:58:25

machadomall
Member
From: Brazil, Brasilia, DF
Registered: 2011-10-30
Posts: 208

Re: GLPI 0.85.3 - Description email Corps

Hello everybody,
From the version of GLPI0.85.4, personalized email notification is coming in the mail body without line break, it is coming all huddle.
TAG ## ticket.content ## - Description

I find it strange that the notification Monitoring arrives with perfect line break, just a description (## ticket.content ##) that comes with no line break.

https://drive.google.com/file/d/0B64tgM … sp=sharing

Hugs.

Last edited by machadomall (2015-05-07 17:05:29)


Márcio Machado
Brasília-DF / Brasil

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#4 2015-05-11 14:26:28

d.sonigou
Member
Registered: 2015-05-07
Posts: 4

Re: GLPI 0.85.3 - Description email Corps

HELLO,

I need to add "Location" in the mail notification body, can you help me please ?

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#5 2015-05-11 15:42:30

kerimdinc17
Member
From: GLPI City
Registered: 2015-04-13
Posts: 122

Re: GLPI 0.85.3 - Description email Corps

Hi d.sonigou
With the version 0.85 of GLPI and more,  they are ''Location'' in the mail notification body.

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#6 2015-05-11 17:22:17

machadomall
Member
From: Brazil, Brasilia, DF
Registered: 2011-10-30
Posts: 208

Re: GLPI 0.85.3 - Description email Corps

Olá,
Insira as tags no compo que quer criar.

##lang.author.location## : ##IFticket.location## ##ticket.location## ##ENDIFticket.location## ##ELSEticket.location## -- ##ENDELSEticket.location##

Abraços.


Márcio Machado
Brasília-DF / Brasil

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#7 2015-05-11 17:27:50

machadomall
Member
From: Brazil, Brasilia, DF
Registered: 2011-10-30
Posts: 208

Re: GLPI 0.85.3 - Description email Corps

Olá yllen,
Quanto ao problema que eu estva na "Descrição" eu consegui resolver.

Tks.


Márcio Machado
Brasília-DF / Brasil

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#8 2015-05-13 12:11:11

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,278

Re: GLPI 0.85.3 - Description email Corps

Sorry machadomail, i don't understand Portuguese

kerimdinc17, you have many location in a ticket
##author.location## => location of the requester
##ticket.item.location## => location of associated item
##ticket.location## => field location of the ticket


CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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