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#1 2015-01-21 10:07:06
- solaris
- Member
- Registered: 2015-01-21
- Posts: 5
Unlink tickets problem - GLPI 0.85
Hi guys,
A few bugs i found in GLPI 0.85
1. Error when trying to remove a link between two tickets.
2. If i select 1, 2 or n users and then associate a group or a profile from Action button, the update doesn't happened.
3. When uploaded at the ticket creation, the bmp files no not upload properly. The pictures have 3kb and they are black.
Did any of you guys have the same problems?
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#2 2015-01-21 10:12:48
- MoYo
- GLPI - Lead
- From: Poitiers
- Registered: 2004-09-13
- Posts: 14,513
- Website
Re: Unlink tickets problem - GLPI 0.85
1 - confirmed https://forge.indepnet.net/issues/5185
MoYo - Julien Dombre - Association INDEPNET
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#3 2015-01-21 10:16:46
- MoYo
- GLPI - Lead
- From: Poitiers
- Registered: 2004-09-13
- Posts: 14,513
- Website
Re: Unlink tickets problem - GLPI 0.85
fix proposal : https://forge.indepnet.net/projects/glp … ions/23295
MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI : Support Contribute References Freshmeat
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#4 2015-01-21 10:21:46
- MoYo
- GLPI - Lead
- From: Poitiers
- Registered: 2004-09-13
- Posts: 14,513
- Website
Re: Unlink tickets problem - GLPI 0.85
2 - unable to reproduce
MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI : Support Contribute References Freshmeat
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#5 2015-01-21 10:23:28
- MoYo
- GLPI - Lead
- From: Poitiers
- Registered: 2004-09-13
- Posts: 14,513
- Website
Re: Unlink tickets problem - GLPI 0.85
3 - no trouble for me
MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI : Support Contribute References Freshmeat
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#6 2015-01-22 20:37:50
- solaris
- Member
- Registered: 2015-01-21
- Posts: 5
Re: Unlink tickets problem - GLPI 0.85
Hi MoYo,
First, thank you for the fix from problem nr 1.
About problem nr 3: Look at the picture below. The bmp marked with red was uploaded directly from the Self-Service ticket creation form. The one marked with green was uploaded later, from the documents tab (Choose File..). You can see the mime type is different.
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#7 2015-01-22 20:38:29
- solaris
- Member
- Registered: 2015-01-21
- Posts: 5
Re: Unlink tickets problem - GLPI 0.85
Error 2
It is a fresh installation. I'm running GLPI on Ubuntu server.
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#8 2015-01-22 21:02:43
- solaris
- Member
- Registered: 2015-01-21
- Posts: 5
Re: Unlink tickets problem - GLPI 0.85
4. Export Problem ( I don't know if it is a bug )
We have over 10000 tickets. If i want to export them into csv or pdf , after 9 or 10 seconds the page stops from loading.
Is it a bug or this is how glpi is set. Can someone tell me where can i modify the 10 seconds timout?
Thank you.
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#9 2015-01-23 17:24:08
- yllen
- GLPI-DEV
- From: Sillery (51)
- Registered: 2008-01-14
- Posts: 15,278
Re: Unlink tickets problem - GLPI 0.85
For error 2: Associate to a group
Corrected: https://forge.indepnet.net/projects/glp … ions/23316
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GLPI from 0.72 to dev version
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