Forum GLPI-Project

glpi.al

Member

Registered: 2012-10-16

Posts: 78

tech profile can view unassigned ticket.

Hi,
I would prevent a technician profile to view unassigned tickets.

I set "No" to view "public tickets" in this profile, but they can see unassigned tickets.

Best Regards.

MoYo

GLPI - Lead

From: Poitiers

Registered: 2004-09-13

Posts: 14,513

Website

Re: tech profile can view unassigned ticket.

the tech have the right to assign tickets ?

Could you give us the complete profile ?

---

MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI :    Support     Contribute     References     Freshmeat

glpi.al

Member

Registered: 2012-10-16

Posts: 78

Re: tech profile can view unassigned ticket.

Hi,
yes, tech has the right to assign ticket.
I have to change this. Is correct?
I will try.

I exported a csv from table with full rights:

8,"ATI","central","0",NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,"0",NULL,"0",NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,NULL,"1","0","1","1","1","0","1","0","1","1","1","0","1","0","0","0","0","0","0","0","0","0","0","[]","[]","1","0",NULL,NULL,NULL,NULL,NULL,NULL,"2015-01-21 08:28:51",,"0","0",NULL,NULL,NULL,"0","0",NULL,"0","0","0","0","[]","0",NULL,NULL,"w","0","0","0","0"

it's good or I have to attach image?

Best Regards.

glpi.al

Member

Registered: 2012-10-16

Posts: 78

Re: tech profile can view unassigned ticket.

Ok when I remove the right to assign tickets.

Thank you.