Forum GLPI-Project

axessit

Member

Registered: 2014-08-22

Posts: 4

just upgraded from 0.83.91 to 0.84.7 now blank screen

I just upgraded, I went to the main logon page and was presented with an upgrade database, which i did and it seemed to all go through, then I was logged in to the console. I then saw a message to remove the install.php, so I went to command line to rename file which i did. I then logged out to log back in to test, but the logon/main page is now blank. Have rechecked file permissions (chown -R www-data *) on webroot glpi folder. Have restarted apache (no change) and then restarted server.

Server is Debian 6.0. i can access the database with phpmyadmin, but what do I need to change to get debug on?

axessit

Member

Registered: 2014-08-22

Posts: 4

Re: just upgraded from 0.83.91 to 0.84.7 now blank screen

Just used IE to browse (I normally use Chrome) and get http 500 error.

axessit

Member

Registered: 2014-08-22

Posts: 4

Re: just upgraded from 0.83.91 to 0.84.7 now blank screen

Restored VM from backup and performed again. I did screenshots along the way. I get to update the database and log in for the first time, and all my inventory is there, but there are no plugins (I had disabled them prior to upgrade), then after I log out, I get a blank screen and never again can I find a page that works.

Will leave this working on the old version, looks like this isn't going to work.

ddurieux

Plugins Dev

From: Propières, France

Registered: 2005-06-17

Posts: 7,521

Re: just upgraded from 0.83.91 to 0.84.7 now blank screen

You have removed plugins in folder plugins which are not compatible with GLPI 0.84 ?

axessit

Member

Registered: 2014-08-22

Posts: 4

Re: just upgraded from 0.83.91 to 0.84.7 now blank screen

Thanks ddurieux,

Once I uninstalled the 0.83 fusioninvenotry plugins and cleared out the plugins folder before upgrading, then all went smoothly. I have since installed the new 0.84 fusioninventory after the glpi upgrade, and all is working well.

Perhaps in the install or upgrade docs for glpi it should say to uninstall plugins, not just disable them.

:-)

ddurieux

Plugins Dev

From: Propières, France

Registered: 2005-06-17

Posts: 7,521

Re: just upgraded from 0.83.91 to 0.84.7 now blank screen

Ok so see in apache error log to see the error (I think you have a PHP fatal error and it be in the log file)

pseudonick

Member

Registered: 2008-01-02

Posts: 14

Re: just upgraded from 0.83.91 to 0.84.7 now blank screen

i had the same problem. After removing plugins from folder i was able to login but now i can't add or remove plugins, I receive "LOST" error

-RESOLVED-
restart Apache

Last edited by pseudonick (2014-10-14 10:38:00)