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I have 12 Dell Optiplex 990 machines in our training room that I am using to test. About 6 work with no problems including model and bios information. The others are inventoried but no serial number, model, or bios information. The error log on the machine:
[Thu Jun 19 11:17:02 2014][debug] Running FusionInventory::Agent::Task::Inventory::Generic
[Thu Jun 19 11:17:02 2014][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Dmidecode
[Thu Jun 19 11:17:02 2014][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Dmidecode::Battery
[Thu Jun 19 11:17:02 2014][debug2] executing dmidecode
[Thu Jun 19 11:17:02 2014][error] Can't run command dmidecode: Bad file descriptor
[Thu Jun 19 11:17:02 2014][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Dmidecode::Bios
[Thu Jun 19 11:17:02 2014][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Dmidecode::Memory
[Thu Jun 19 11:17:02 2014][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Dmidecode::Ports
[Thu Jun 19 11:17:02 2014][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Dmidecode::Slots
[Thu Jun 19 11:17:02 2014][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Screen
[Thu Jun 19 11:17:05 2014][debug] unknown field NAME for section MONITORS
[Thu Jun 19 11:17:05 2014][debug] unknown field TYPE for section MONITORS
[Thu Jun 19 11:17:05 2014][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Softwares
[Thu Jun 19 11:17:05 2014][debug] Running FusionInventory::Agent::Task::Inventory::Generic::Storages
Any help would be greatly appreciated.
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If you run dmidecode.exe have you an error? What OS and arch you use?
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I do not get an error when I run dmidecode. Information that is missing in GLPI when I run the agent is in the output file when I run dmidecode. Theses are all Windows 7 machines running agent 2.3.8. Here is part of the output file that is missing in GLPI.
BIOS Information
Vendor: Dell Inc.
Version: A11
Release Date: 12/30/2011
Address: 0xF0000
Runtime Size: 64 kB
ROM Size: 10240 kB
Characteristics:
PCI is supported
BIOS is upgradeable
BIOS shadowing is allowed
Boot from CD is supported
Selectable boot is supported
EDD is supported
5.25"/1.2 MB floppy services are supported (int 13h)
3.5"/720 kB floppy services are supported (int 13h)
3.5"/2.88 MB floppy services are supported (int 13h)
Print screen service is supported (int 5h)
8042 keyboard services are supported (int 9h)
Serial services are supported (int 14h)
Printer services are supported (int 17h)
ACPI is supported
USB legacy is supported
BIOS boot specification is supported
Function key-initiated network boot is supported
Targeted content distribution is supported
BIOS Revision: 4.6
Handle 0x0001, DMI type 1, 27 bytes
System Information
Manufacturer: Dell Inc.
Product Name: OptiPlex 990
Version: 01
Serial Number: 81PYLS1
UUID: 4C4C4544-0031-5010-8059-B8C04F4C5331
Wake-up Type: Power Switch
SKU Number: Not Specified
Family: Not Specified
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