Forum GLPI-Project

dominique.quatravaux

Member

Registered: 2014-03-18

Posts: 1

Rule with empty condition list should always succeed

I am trying to create a business rule to assign all tickets to myself at hxxp://myglpi/front/ruleticket.php (using GLPI 0.84.5).

When creating and testing a rule with no conditions (either with the Test button or by actually creating a ticket), it never gets triggered. On the other hand, a rule with a condition that is always true (such as "Priority" -> "exists") behaves as expected.

Mathematically speaking, the "and" of zero clauses should be true: http://en.wikipedia.org/wiki/Empty_prod … tersection . The "or" of zero clauses should be false, as it currently is.