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#1 2013-09-17 11:59:07

coffeam
Member
Registered: 2012-05-22
Posts: 18

[Reports] glpi not loading after update

Hello!

After upgrade glpi on 0.84 I installed Reports 1.7.0 (for glpi 0.84.x).
After activate Reports plugin I see white screen on my browser when I try connect to glpi (site not loading).

Can someone help me who had the same problem?

Best Regards and thanks.

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#2 2013-09-23 09:17:37

coffeam
Member
Registered: 2012-05-22
Posts: 18

Re: [Reports] glpi not loading after update

After several tests I found that the white screen (GLPI not loading) if I choose Ukrainian or Russian language. It works in English. In other languages I have not tried.

When I turned on the Reports in the English version, I saw that all names (both built-in reports and mine) are called "Array".
x7vb.jpg

Best Regards and thanks.

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#3 2013-09-27 19:59:28

danh
Member
From: Chicago, USA
Registered: 2012-03-08
Posts: 546
Website

Re: [Reports] glpi not loading after update

I have this issue as well, but not with all my reports, just most of them show array.


Thanks,
Dan

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#4 2013-09-30 22:48:47

MEI-IT
Member
From: Evansville, Indiana, USA
Registered: 2013-08-08
Posts: 104

Re: [Reports] glpi not loading after update

Has anyone found a fix for the 'Array' issue in Reports?


GLPI v0.84.6 - Ubuntu 12.04 - PHP 5.3.10-1 - Apache 2.2.22 - MySQL 5.5.37
~100 users - ~120 PCs - ~80 servers

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#5 2013-10-28 10:04:13

FrancoisA
Member
From: Dudelange/Luxembourg
Registered: 2009-01-19
Posts: 62

Re: [Reports] glpi not loading after update

Hi,
I've uninstalled the plugin, delete the folder glpi/plugins/report on the installation server.
Also deleted two table glpi_plugin_report_...

And install the plugin with the normal way, and the "Array" problem was solved for me
François

Last edited by FrancoisA (2013-10-28 10:05:05)


GLPI 9.1.2 Debian 6.0.10 Apache 2.2.16 MySQL 5.1.73-1  PHP 5.4.45

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#6 2013-10-28 21:30:48

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,278

Re: [Reports] glpi not loading after update

Have you binstall the neww version of the plugin on the old version ?


CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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