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#1 2013-10-08 12:19:01

linker3000
Guest
Registered: 2010-03-04
Posts: 56

Hiding email address information from self service users

This is with GLPI 0.83.91

Is it possible to prevent self service users from seeing the email addresses of people working on tickets? We don't want external customers getting the email addresses of developers.

For example, if I login as my test user 'Fred', on his summary screen of tickets in the state 'Processing (Assigned)', he gets the magnifying glass next to the names in 'Last edit by' and 'Assigned to - technician' and if he hovers on them he gets the person's email addresses - which I don't want to happen.

UUlyaRw.png

If, however, Fred clicks on a ticket title to see a full summary, there's no magnifying glasses against anyone (as it should be).

T7x47z4.png

It would also be useful in some circumstances to hide the 'Watchers', 'Assigned to' and 'Last edit' by fields completely.

So, can we hide email addresses and the fields?

Thanks

Last edited by linker3000 (2013-10-08 12:54:41)

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#2 2013-10-11 11:17:04

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,090

Re: Hiding email address information from self service users

It's a bug. I move your post in the correct part of this forum


CentOS 6.5 - CentOS 7
PHP 5.6 - PHP 7 - MySQL 5.6  + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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#3 2013-10-11 11:17:12

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,090

Re: Hiding email address information from self service users


CentOS 6.5 - CentOS 7
PHP 5.6 - PHP 7 - MySQL 5.6  + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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#4 2013-10-18 17:06:46

linker3000
Guest
Registered: 2010-03-04
Posts: 56

Re: Hiding email address information from self service users

Thanks Yllen. This needs checking in the the 0.84.x branch too; I have just upgraded from 0.83.91 and my test user can see tooltips containing contact details.

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