Possible bug in the software category

joao.deon · 2013-08-26 22:05:23

Dear gentlemen, good afternoon!

I'm living with a problem in the new version of GLPI and believe you can help me.

1 - I am creating a category of software to be able to better indentificar my inventory software, however for software already imported by OCS when I use the action "recalculate category" which serves to apply the criteria of category software already imported, however the it returns me the "operation failed".

2 - Gosgaria wonder if there is a way to control the tags of computers imported from OCS so automatically. Or another way to automatically control ID.

I hope you help me.

joao.deon · 2013-08-26 23:00:15

Correcting

2 - I wonder if there is a way to control the tags of computers imported from OCS so automatically. Or another way to automatically control ID.

MoYo · 2013-08-27 07:53:06

1 - have you rules to apply category ?
2 - I do not understand

joao.deon · 2013-08-27 14:59:18

Good Morning Moyo,

1- Yes I have created the rules, but when I perform the action "recalculate the category" the operation fails. I'll explain, I created a rule that categorizes a type of software, by the time I apply the rule to computers that have been imported from OCS, it pop's an error: "Operation Failed", however for new computers imported it applies normally.

2 - You can disregard it

MoYo · 2013-08-27 15:03:47

1 - in mode debug do you have errors ? and errors in log files ?

joao.deon · 2013-08-27 15:24:15

Moyo, see below What do Debug mode and logs reported, I believe that is free of errors.

__________________________________________________________________________________________________

Debug

SQL REQUEST : 26 Queries took 0.003s
N° Queries Time Errors
1 SELECT `glpi_users`.*
FROM `glpi_users`
WHERE `glpi_users`.`id` = '2' LIMIT 1 0.000
2 SELECT DISTINCT `entities_id`, `is_recursive`
FROM `glpi_profiles_users`
WHERE `users_id` = '2' 0.000
3 SHOW COLUMNS
FROM `glpi_entities` 0.002
4 SELECT `id`
FROM `glpi_entities`
WHERE `entities_id` = '0'
ORDER BY `name` 0.000
5 SELECT COUNT(*) AS cpt
FROM `glpi_entities` 0.000
6 SELECT DISTINCT `entities_id`, `is_recursive`
FROM `glpi_profiles_users`
WHERE `users_id` = '2' 0.000
7 SELECT COUNT(*) AS cpt
FROM `glpi_entities` 0.000
8 SELECT DISTINCT `entities_id`, `is_recursive`
FROM `glpi_profiles_users`
WHERE `users_id` = '2' 0.000
9 SELECT `id`
FROM `glpi_entities`
WHERE `entities_id` = '0'
ORDER BY `name` 0.000
10 SELECT COUNT(*) AS cpt
FROM `glpi_entities` 0.000
11 SELECT DISTINCT `entities_id`, `is_recursive`
FROM `glpi_profiles_users`
WHERE `users_id` = '2' 0.000
12 SELECT COUNT(*) AS cpt
FROM `glpi_entities` 0.000
13 SELECT DISTINCT `entities_id`, `is_recursive`
FROM `glpi_profiles_users`
WHERE `users_id` = '2' 0.000
14 SELECT `id`
FROM `glpi_entities`
WHERE `entities_id` = '0'
ORDER BY `name` 0.000
15 SELECT COUNT(*) AS cpt
FROM `glpi_entities` 0.000
16 SELECT DISTINCT `entities_id`, `is_recursive`
FROM `glpi_profiles_users`
WHERE `users_id` = '2' 0.000
17 SELECT COUNT(*) AS cpt
FROM `glpi_entities` 0.000
18 SHOW COLUMNS
FROM `glpi_useremails` 0.000
19 SELECT *
FROM `glpi_useremails`
WHERE `users_id` = '2' 0.000
20 SELECT DISTINCT `entities_id`, `is_recursive`
FROM `glpi_profiles_users`
WHERE `users_id` = '2' 0.000
21 SELECT `id`
FROM `glpi_entities`
WHERE `entities_id` = '0'
ORDER BY `name` 0.000
22 SELECT DISTINCT `entities_id`, `is_recursive`
FROM `glpi_profiles_users`
WHERE `users_id` = '2' 0.000
23 SELECT `id`
FROM `glpi_entities`
WHERE `entities_id` = '0'
ORDER BY `name` 0.000
24 SHOW COLUMNS
FROM `glpi_locations` 0.001
25 SELECT *
FROM `glpi_locations`
WHERE 1 AND `glpi_locations`.`id` NOT IN ('0') AND ( `glpi_locations`.`entities_id` IN ('0') )
ORDER BY `entities_id`, `completename` 0.000
26 SELECT *
FROM `glpi_locations`
WHERE `id` = '0' 0.000
AUTOLOAD
PluginOcsinventoryngOcsServer, CommonITILObject, Dropdown, Bookmark, CronTask, Preference, User, Auth, CommonDBConnexity, CommonDBChild, UserEmail, CommonDBRelation, Profile_User, Log, CommonDropdown, CommonTreeDropdown, Location, Ajax
POST VARIABLE
KEY => VALUE
full_page_tab => full_page_tab
target => /glpi-84/front/preference.php
itemtype => Preference
glpi_tab => User$1
id => 0
sort =>
order =>
withtemplate =>
_glpi_csrf_token => 6a3cedea2b899bbe24310b203b085aaa
_glpi_simple_form => 1
GET VARIABLE
KEY => VALUE
_dc => 1377609593710
SESSION VARIABLE
KEY => VALUE
glpi_plugins =>
KEY => VALUE
1 => ocsinventoryng
glpicookietest => testcookie
glpicsrftokens =>
KEY => VALUE
3b4b9f416e6c5281191acba4a4e5b776 => 1377616114
02023bd6f97749e082f5ffe606712625 => 1377616135
f892059dda2506c727d0aee475c03d61 => 1377616141
de76cfd0f98f134022e1bb203c6a8391 => 1377616171
0e1605c6cda699415abff05107fb2291 => 1377616176
1c7f443d846b030baebe19b72d7e6c1f => 1377616188
674b3c1957beffdf32961daf8967bbbf => 1377616189
4632dfd944d479112ba91dc2dbd0d540 => 1377616195
5df6a3fe8a6938ded044000f9df7ff18 => 1377616430
125939b7aa1aa338741da2c8aa59aff5 => 1377616437
517cb25be2be1da294afc2f8bd995be8 => 1377616438
04342a68b0a75289e61c2205a4bd5bf5 => 1377616445
5c50ca0b34565f1096a16bc00763c6ec => 1377616451
4e4858a087c73acac1b58e6188556e0f => 1377616453
6af10f996978275bab970db1a928dbf9 => 1377616471
aa4afc4d2ffbc39a48b0de891f1c468a => 1377616477
731b1f4402459d83ffc73abe148af418 => 1377616478
7cf38df17e892562e3c9d648c2707ae6 => 1377616479
03f4a3b423108660d8d5112a406ecefe => 1377616484
aad1cbaa24f08a1e097dbeefa571fa4f => 1377616640
ac17d391804c4f8646433739f2a01cb8 => 1377616642
1888e698e93ce777b64c47274f2b8040 => 1377616643
887e757309aa1c3149ea5e650ab2d805 => 1377616653
870a5b520bb469ba392bdd04a3cb0e63 => 1377616661
f11f1935657f742600539261829e6a71 => 1377616665
3f45712e8f0aa892af5b8a7925c2823c => 1377616666
6a3cedea2b899bbe24310b203b085aaa => 1377616787
8aeed4e05830632761c40e082a71f78a => 1377616805
glpi_currenttime => 2013-08-27 10:20:05
glpi_use_mode => 2
glpi_table_of =>
KEY => VALUE
User => glpi_users
Profile => glpi_profiles
PluginOcsinventoryngProfile => glpi_plugin_ocsinventoryng_profiles
Config => glpi_configs
ProblemTask => glpi_problemtasks
Problem => glpi_problems
TicketTask => glpi_tickettasks
Ticket => glpi_tickets
UserEmail => glpi_useremails
Location => glpi_locations
Event => glpi_events
CronTask => glpi_crontasks
CronTaskLog => glpi_crontasklogs
RequestType => glpi_requesttypes
SoftwareCategory => glpi_softwarecategories
DocumentCategory => glpi_documentcategories
Plugin => glpi_plugins
glpiID => 2
glpiname => glpi
glpirealname =>
glpifirstname =>
glpidefault_entity => 0
glpiusers_idisation => 1
glpiextauth => 0
glpiauthtype => 1
glpiroot => /glpi-84
glpicrontimer => 1377609587
glpi_tabs =>
KEY => VALUE
central => Central$1
preference => User%241
config => Config$1
glpicsv_delimiter => ;
glpidate_format => 0
glpidefault_requesttypes_id => 1
glpidisplay_count_on_home => 5
glpidropdown_chars_limit => 50
glpiduedatecritical_color => #ff0000
glpiduedatecritical_less => 5
glpiduedatecritical_unit => %
glpiduedateok_color => #06ff00
glpiduedatewarning_color => #ffb800
glpiduedatewarning_less => 20
glpiduedatewarning_unit => %
glpifollowup_private => 0
glpiis_categorized_soft_expanded => 1
glpiis_ids_visible => 0
glpiis_not_categorized_soft_expanded => 1
glpilanguage => pt_BR
glpilist_limit => 20
glpinames_format => 1
glpinotification_to_myself => 0
glpinumber_format => 0
glpipriority_1 => #fff2f2
glpipriority_2 => #ffe0e0
glpipriority_3 => #ffcece
glpipriority_4 => #ffbfbf
glpipriority_5 => #ffadad
glpipriority_6 => #ff5555
glpirefresh_ticket_list => 0
glpiset_default_tech => 1
glpishow_count_on_tabs => 1
glpishow_jobs_at_login => 0
glpitask_private => 0
glpiuse_flat_dropdowntree => 0
glpiprofiles =>
KEY => VALUE
4 =>
KEY => VALUE
name => Super-Admin
entities =>
KEY => VALUE
0 =>
KEY => VALUE
id => 0
name => Entité racine
is_recursive => 1
glpiactiveprofile =>
KEY => VALUE
id => 4
name => Super-Admin
interface => central
is_default => 0
computer => w
monitor => w
software => w
networking => w
internet => w
printer => w
peripheral => w
cartridge => w
consumable => w
phone => w
notes => w
contact_enterprise => w
document => w
contract => w
infocom => w
knowbase => w
knowbase_admin => 1
faq => w
reservation_helpdesk => 1
reservation_central => w
reports => r
dropdown => w
entity_dropdown => w
device => w
typedoc => w
link => w
config => w
rule_ticket => r
entity_rule_ticket => w
rule_import => w
rule_ldap => w
rule_softwarecategories => w
search_config => w
search_config_global => w
check_update => r
profile => w
user => w
user_authtype => w
group => w
entity => w
transfer => w
logs => r
reminder_public => w
rssfeed_public => w
bookmark_public => w
backup => w
create_ticket => 1
delete_ticket => 1
add_followups => 1
group_add_followups => 1
global_add_followups => 1
global_add_tasks => 1
update_ticket => 1
update_priority => 1
own_ticket => 1
steal_ticket => 1
assign_ticket => 1
show_all_ticket => 1
show_assign_ticket => 1
show_full_ticket => 1
observe_ticket => 1
update_followups => 1
update_tasks => 1
show_planning => 1
show_group_planning => 1
show_all_planning => 1
statistic => 1
password_update => 1
helpdesk_hardware => 3
helpdesk_item_type =>
KEY => VALUE
0 => Computer
1 => Monitor
2 => NetworkEquipment
3 => Peripheral
4 => Phone
5 => Printer
6 => Software
ticket_status =>
show_group_ticket => 0
show_group_hardware => 0
rule_dictionnary_software => w
rule_dictionnary_dropdown => w
budget => w
import_externalauth_users => w
notification => w
rule_mailcollector => w
date_mod =>
comment =>
validate_request => 1
create_request_validation => 1
calendar => w
sla => w
rule_dictionnary_printer => w
update_own_followups => 1
delete_followups => 1
entity_helpdesk => w
show_my_problem => 1
show_all_problem => 1
edit_all_problem => 1
problem_status =>
create_ticket_on_login => 0
tickettemplate => w
ticketrecurrent => w
ticketcost => w
validate_incident => 1
create_incident_validation => 1
delete_validations => 1
tickettemplates_id => 0
entities =>
KEY => VALUE
0 =>
KEY => VALUE
id => 0
name => Entité racine
is_recursive => 1
glpiactiveentities =>
KEY => VALUE
0 => 0
glpisearch =>
glpisearchcount =>
glpisearchcount2 =>
glpiactiveentities_string => '0'
glpiparententities =>
glpiparententities_string =>
glpiactive_entity => 0
glpiactive_entity_recursive => 1
glpiactive_entity_name => Entité racine (estrutura de árvore)
glpiactive_entity_shortname => Entité racine (estrutura de árvore)
glpishowallentities => 0
glpigroups =>
glpi_plugin_ocsinventoryng_profile =>
KEY => VALUE
id => 1
profiles_id => 4
ocsng => w
sync_ocsng => w
view_ocsng => r
clean_ocsng => w
rule_ocs => w
MESSAGE_AFTER_REDIRECT =>
glpishowmigrationcleaner =>
glpi_multientitiesmode => 0
glpi_foreign_key_field_of =>
KEY => VALUE
Problem => problems_id
Ticket => tickets_id
Location => locations_id
RequestType => requesttypes_id
SoftwareCategory => softwarecategories_id
DocumentCategory => documentcategories_id
glpi_maxhistory => 7041
glpicronuserrunning =>
glpi_warned_about_full_page_tab => 1

__________________________________________________________________________________________________

Log

User Setup 5 2 08/27/2013 10:09 glpi updated an item
System Connection 3 08/27/2013 10:08 glpi logged in IP 10.10.10.34
Computer Assets 4 24 2013-08-26 17:39 glpi updated an item
Computer Assets 4 24 2013-08-26 17:33 glpi updated an item
Computer Assets 4 23 2013-08-26 17:29 glpi updated an item
System Connection 3 08/26/2013 16:49 glpi logged in IP 20.0.0.78
System Connection 3 08/26/2013 16:42 glpi logged in IP 10.10.10.34
08/26/2013 16:41 3 System Connection Login failed for glpi the IP 20.0.0.78
Rules Setup 4 15 2013-08-26 15:57 glpi updated an item
Software category 3 4 Setup 26/08/2013 15:54 glpi added the item adobe
Rules 15 2013-08-26 15:54 glpi added 4 Setup item 15
Rules 9 4 Setup 08/26/2013 15:38 glpi updated an item
Rules 9 4 Setup 08/26/2013 15:33 glpi updated an item
System Connection 3 08/26/2013 15:23 glpi logged in IP 20.0.0.78
System Connection 3 08/26/2013 09:07 glpi logged in IP 192.168.100.88
Problem 1 23/08/2013 11:00 4 Assistance glpi added a relationship with an item
System Connection 3 23/08/2013 09:26 glpi logged in IP 10.10.10.34
System Connection 3 08/22/2013 17:55 glpi logged in IP 10.10.10.154
Ticket 23 2013-08-22 17:54 4 Tickets joao.ferreira updated an item
Ticket 23 2013-08-22 17:54 4 Tickets joao.ferreira updated an item

joao.deon · 2013-08-27 15:32:48

Moyo, sorry I sent the debug mode generated the wrong page. Generated in the following debug time to "recalculate the category."

____________________________________________________________________________________________________

SQL REQUEST : 9 Queries took 0.006s
N° Queries Time Errors
1 SHOW COLUMNS
FROM `glpi_softwares` 0.001
2 SELECT *
FROM `glpi_displaypreferences`
WHERE `itemtype` = 'Software' AND `users_id` = '2'
ORDER BY `rank` 0.000
3 SELECT *
FROM `glpi_displaypreferences`
WHERE `itemtype` = 'Software' AND `users_id` = '0'
ORDER BY `rank` 0.000
4 SELECT count(*), 'glpi' AS currentuser
FROM `glpi_softwares`
WHERE `glpi_softwares`.`is_deleted` = '0' AND `glpi_softwares`.`is_template` = '0' AND ( `glpi_softwares`.`entities_id` IN ('0') ) 0.000
5 SET SESSION group_concat_max_len = 4096; 0.000
6 SELECT 'glpi' AS currentuser, `glpi_softwares`.`entities_id`, `glpi_softwares`.`is_recursive`, `glpi_softwares`.`name` AS ITEM_0, `glpi_softwares`.`id` AS ITEM_0_2, `glpi_manufacturers`.`name` AS ITEM_1, GROUP_CONCAT(DISTINCT CONCAT(`glpi_softwareversions`.`name`,'$$',`glpi_softwareversions`.`id`) SEPARATOR '$$$$') AS ITEM_2, GROUP_CONCAT(DISTINCT CONCAT(`glpi_operatingsystems_0a35c270152be19b5c8a485502badcd7`.`name`,'$$',`glpi_operatingsystems_0a35c270152be19b5c8a485502badcd7`.`id`) SEPARATOR '$$$$') AS ITEM_3, COUNT(DISTINCT `glpi_computers_softwareversions_f10ca49241194f17cdf5770bd87f151b`.`id`) AS ITEM_4, FLOOR(SUM(`glpi_softwarelicenses_081fb23b27a61884519aeec1bb55e891`.`number`) * COUNT(DISTINCT `glpi_softwarelicenses_081fb23b27a61884519aeec1bb55e891`.`id`) / COUNT(`glpi_softwarelicenses_081fb23b27a61884519aeec1bb55e891`.`id`)) AS ITEM_5, MIN(`glpi_softwarelicenses_081fb23b27a61884519aeec1bb55e891`.`number`) AS ITEM_5_2, `glpi_softwarecategories`.`name` AS ITEM_6, `glpi_softwares`.`id` AS id
FROM `glpi_softwares`
LEFT JOIN `glpi_manufacturers` ON (`glpi_softwares`.`manufacturers_id` = `glpi_manufacturers`.`id` )
LEFT JOIN `glpi_softwareversions` ON (`glpi_softwares`.`id` = `glpi_softwareversions`.`softwares_id` )
LEFT JOIN `glpi_operatingsystems` AS glpi_operatingsystems_0a35c270152be19b5c8a485502badcd7 ON (`glpi_softwareversions`.`operatingsystems_id` = `glpi_operatingsystems_0a35c270152be19b5c8a485502badcd7`.`id` )
LEFT JOIN `glpi_computers_softwareversions` AS glpi_computers_softwareversions_f10ca49241194f17cdf5770bd87f151b ON (`glpi_softwareversions`.`id` = `glpi_computers_softwareversions_f10ca49241194f17cdf5770bd87f151b`.`softwareversions_id` AND `glpi_computers_softwareversions_f10ca49241194f17cdf5770bd87f151b`.`is_deleted_computer` = '0' AND `glpi_computers_softwareversions_f10ca49241194f17cdf5770bd87f151b`.`is_template_computer` = '0' AND ( `glpi_computers_softwareversions_f10ca49241194f17cdf5770bd87f151b`.`entities_id` IN ('0') ) )
LEFT JOIN `glpi_softwarelicenses` AS glpi_softwarelicenses_081fb23b27a61884519aeec1bb55e891 ON (`glpi_softwares`.`id` = `glpi_softwarelicenses_081fb23b27a61884519aeec1bb55e891`.`softwares_id` AND ( `glpi_softwarelicenses_081fb23b27a61884519aeec1bb55e891`.`entities_id` IN ('0') ) AND (`glpi_softwarelicenses_081fb23b27a61884519aeec1bb55e891`.`expire` IS NULL OR `glpi_softwarelicenses_081fb23b27a61884519aeec1bb55e891`.`expire` > NOW()) )
LEFT JOIN `glpi_softwarecategories` ON (`glpi_softwares`.`softwarecategories_id` = `glpi_softwarecategories`.`id` )
WHERE `glpi_softwares`.`is_deleted` = '0' AND `glpi_softwares`.`is_template` = '0' AND ( `glpi_softwares`.`entities_id` IN ('0') ) GROUP BY `glpi_softwares`.`id`
ORDER BY ITEM_0 ASC LIMIT 0, 20 0.005
7 SHOW WARNINGS 0.000
8 SELECT COUNT(*) AS cpt
FROM `glpi_rules`
WHERE sub_type='RuleSoftwareCategory' 0.000
9 SELECT COUNT(*) AS cpt
FROM `glpi_rules`
WHERE sub_type='RuleDictionnarySoftware' 0.000
AUTOLOAD
PluginOcsinventoryngOcsServer, Software, CommonITILObject, Dropdown, Bookmark, CronTask, Search, CommonDropdown, CommonTreeDropdown, Location, Contract, Document, CommonDBConnexity, CommonDBChild, Infocom, Ajax, DisplayPreference, Log, Lock, Manufacturer, Softwarecategory
POST VARIABLE
KEY => VALUE
itemtype => Software
num => 0
field => 1
searchtype => contains
value =>
meta => 0
searchopt =>
KEY => VALUE
table => glpi_softwares
field => name
datatype => itemlink
massiveaction =>
linkfield => name
joinparams =>
GET VARIABLE
KEY => VALUE
start => 0
order => ASC
is_deleted => 0
distinct => N
link =>
field =>
contains =>
KEY => VALUE
0 =>
searchtype =>
KEY => VALUE
0 => contains
link2 =>
field2 =>
KEY => VALUE
0 => view
contains2 =>
KEY => VALUE
0 =>
itemtype2 =>
searchtype2 =>
sort => 1
SESSION VARIABLE
KEY => VALUE
glpi_plugins =>
KEY => VALUE
1 => ocsinventoryng
glpicookietest => testcookie
glpicsrftokens =>
KEY => VALUE
3b4b9f416e6c5281191acba4a4e5b776 => 1377616114
02023bd6f97749e082f5ffe606712625 => 1377616135
f892059dda2506c727d0aee475c03d61 => 1377616141
de76cfd0f98f134022e1bb203c6a8391 => 1377616171
0e1605c6cda699415abff05107fb2291 => 1377616176
1c7f443d846b030baebe19b72d7e6c1f => 1377616188
674b3c1957beffdf32961daf8967bbbf => 1377616189
4632dfd944d479112ba91dc2dbd0d540 => 1377616195
5df6a3fe8a6938ded044000f9df7ff18 => 1377616430
125939b7aa1aa338741da2c8aa59aff5 => 1377616437
517cb25be2be1da294afc2f8bd995be8 => 1377616438
04342a68b0a75289e61c2205a4bd5bf5 => 1377616445
5c50ca0b34565f1096a16bc00763c6ec => 1377616451
4e4858a087c73acac1b58e6188556e0f => 1377616453
6af10f996978275bab970db1a928dbf9 => 1377616471
aa4afc4d2ffbc39a48b0de891f1c468a => 1377616477
731b1f4402459d83ffc73abe148af418 => 1377616478
7cf38df17e892562e3c9d648c2707ae6 => 1377616479
03f4a3b423108660d8d5112a406ecefe => 1377616484
aad1cbaa24f08a1e097dbeefa571fa4f => 1377616640
ac17d391804c4f8646433739f2a01cb8 => 1377616642
1888e698e93ce777b64c47274f2b8040 => 1377616643
887e757309aa1c3149ea5e650ab2d805 => 1377616653
870a5b520bb469ba392bdd04a3cb0e63 => 1377616661
f11f1935657f742600539261829e6a71 => 1377616665
3f45712e8f0aa892af5b8a7925c2823c => 1377616666
6a3cedea2b899bbe24310b203b085aaa => 1377616787
4f610c08395cd0db6fc121fb4a1c9085 => 1377617297
2a38f4f4072f8f5bd16bc3077cd80e0f => 1377617309
5d5bd661f383b3d26f8942c3aa07f894 => 1377617345
6dd9ab6737baa7c296733fb64a4461c6 => 1377617345
glpi_currenttime => 2013-08-27 10:29:05
glpi_use_mode => 2
glpi_table_of =>
KEY => VALUE
User => glpi_users
Profile => glpi_profiles
PluginOcsinventoryngProfile => glpi_plugin_ocsinventoryng_profiles
Config => glpi_configs
ProblemTask => glpi_problemtasks
Problem => glpi_problems
TicketTask => glpi_tickettasks
Ticket => glpi_tickets
UserEmail => glpi_useremails
Location => glpi_locations
Event => glpi_events
CronTask => glpi_crontasks
CronTaskLog => glpi_crontasklogs
RequestType => glpi_requesttypes
SoftwareCategory => glpi_softwarecategories
DocumentCategory => glpi_documentcategories
Plugin => glpi_plugins
Entity => glpi_entities
Computer => glpi_computers
Software => glpi_softwares
RuleAction => glpi_ruleactions
RuleCriteria => glpi_rulecriterias
glpiID => 2
glpiname => glpi
glpirealname =>
glpifirstname =>
glpidefault_entity => 0
glpiusers_idisation => 1
glpiextauth => 0
glpiauthtype => 1
glpiroot => /glpi-84
glpicrontimer => 1377610082
glpi_tabs =>
KEY => VALUE
central => Central$1
preference => User%241
config => Config$1
glpicsv_delimiter => ;
glpidate_format => 0
glpidefault_requesttypes_id => 1
glpidisplay_count_on_home => 5
glpidropdown_chars_limit => 50
glpiduedatecritical_color => #ff0000
glpiduedatecritical_less => 5
glpiduedatecritical_unit => %
glpiduedateok_color => #06ff00
glpiduedatewarning_color => #ffb800
glpiduedatewarning_less => 20
glpiduedatewarning_unit => %
glpifollowup_private => 0
glpiis_categorized_soft_expanded => 1
glpiis_ids_visible => 0
glpiis_not_categorized_soft_expanded => 1
glpilanguage => pt_BR
glpilist_limit => 20
glpinames_format => 1
glpinotification_to_myself => 0
glpinumber_format => 0
glpipriority_1 => #fff2f2
glpipriority_2 => #ffe0e0
glpipriority_3 => #ffcece
glpipriority_4 => #ffbfbf
glpipriority_5 => #ffadad
glpipriority_6 => #ff5555
glpirefresh_ticket_list => 0
glpiset_default_tech => 1
glpishow_count_on_tabs => 1
glpishow_jobs_at_login => 0
glpitask_private => 0
glpiuse_flat_dropdowntree => 0
glpiprofiles =>
KEY => VALUE
4 =>
KEY => VALUE
name => Super-Admin
entities =>
KEY => VALUE
0 =>
KEY => VALUE
id => 0
name => Entité racine
is_recursive => 1
glpiactiveprofile =>
KEY => VALUE
id => 4
name => Super-Admin
interface => central
is_default => 0
computer => w
monitor => w
software => w
networking => w
internet => w
printer => w
peripheral => w
cartridge => w
consumable => w
phone => w
notes => w
contact_enterprise => w
document => w
contract => w
infocom => w
knowbase => w
knowbase_admin => 1
faq => w
reservation_helpdesk => 1
reservation_central => w
reports => r
dropdown => w
entity_dropdown => w
device => w
typedoc => w
link => w
config => w
rule_ticket => r
entity_rule_ticket => w
rule_import => w
rule_ldap => w
rule_softwarecategories => w
search_config => w
search_config_global => w
check_update => r
profile => w
user => w
user_authtype => w
group => w
entity => w
transfer => w
logs => r
reminder_public => w
rssfeed_public => w
bookmark_public => w
backup => w
create_ticket => 1
delete_ticket => 1
add_followups => 1
group_add_followups => 1
global_add_followups => 1
global_add_tasks => 1
update_ticket => 1
update_priority => 1
own_ticket => 1
steal_ticket => 1
assign_ticket => 1
show_all_ticket => 1
show_assign_ticket => 1
show_full_ticket => 1
observe_ticket => 1
update_followups => 1
update_tasks => 1
show_planning => 1
show_group_planning => 1
show_all_planning => 1
statistic => 1
password_update => 1
helpdesk_hardware => 3
helpdesk_item_type =>
KEY => VALUE
0 => Computer
1 => Monitor
2 => NetworkEquipment
3 => Peripheral
4 => Phone
5 => Printer
6 => Software
ticket_status =>
show_group_ticket => 0
show_group_hardware => 0
rule_dictionnary_software => w
rule_dictionnary_dropdown => w
budget => w
import_externalauth_users => w
notification => w
rule_mailcollector => w
date_mod =>
comment =>
validate_request => 1
create_request_validation => 1
calendar => w
sla => w
rule_dictionnary_printer => w
update_own_followups => 1
delete_followups => 1
entity_helpdesk => w
show_my_problem => 1
show_all_problem => 1
edit_all_problem => 1
problem_status =>
create_ticket_on_login => 0
tickettemplate => w
ticketrecurrent => w
ticketcost => w
validate_incident => 1
create_incident_validation => 1
delete_validations => 1
tickettemplates_id => 0
entities =>
KEY => VALUE
0 =>
KEY => VALUE
id => 0
name => Entité racine
is_recursive => 1
glpiactiveentities =>
KEY => VALUE
0 => 0
glpisearch =>
KEY => VALUE
Computer =>
KEY => VALUE
start => 0
order => ASC
is_deleted => 0
distinct => N
link =>
field =>
contains =>
KEY => VALUE
0 =>
searchtype =>
KEY => VALUE
0 => contains
link2 =>
field2 =>
KEY => VALUE
0 => view
contains2 =>
KEY => VALUE
0 =>
itemtype2 =>
searchtype2 =>
sort => 1
Software =>
KEY => VALUE
start => 0
order => ASC
is_deleted => 0
distinct => N
link =>
field =>
contains =>
KEY => VALUE
0 =>
searchtype =>
KEY => VALUE
0 => contains
link2 =>
field2 =>
KEY => VALUE
0 => view
contains2 =>
KEY => VALUE
0 =>
itemtype2 =>
searchtype2 =>
sort => 1
glpisearchcount =>
KEY => VALUE
Computer => 1
Software => 1
glpisearchcount2 =>
KEY => VALUE
Computer => 0
Software => 0
glpiactiveentities_string => '0'
glpiparententities =>
glpiparententities_string =>
glpiactive_entity => 0
glpiactive_entity_recursive => 1
glpiactive_entity_name => Entité racine (estrutura de árvore)
glpiactive_entity_shortname => Entité racine (estrutura de árvore)
glpishowallentities => 0
glpigroups =>
glpi_plugin_ocsinventoryng_profile =>
KEY => VALUE
id => 1
profiles_id => 4
ocsng => w
sync_ocsng => w
view_ocsng => r
clean_ocsng => w
rule_ocs => w
MESSAGE_AFTER_REDIRECT =>
glpishowmigrationcleaner =>
glpi_multientitiesmode => 0
glpi_foreign_key_field_of =>
KEY => VALUE
Problem => problems_id
Ticket => tickets_id
Location => locations_id
RequestType => requesttypes_id
SoftwareCategory => softwarecategories_id
DocumentCategory => documentcategories_id
glpi_maxhistory => 7041
glpicronuserrunning =>
glpi_warned_about_full_page_tab => 1
glpilisttitle =>
KEY => VALUE
Computer => Lista
Software => Lista
glpilistitems =>
KEY => VALUE
Computer =>
KEY => VALUE
0 => 24
Software =>
KEY => VALUE
0 => 1376
1 => 1378
2 => 1292
3 => 1418
4 => 1359
5 => 1358
6 => 1293
7 => 1421
8 => 1420
9 => 1348
10 => 1330
11 => 1343
12 => 1377
13 => 1294
14 => 1346
15 => 1360
16 => 1367
17 => 1423
18 => 1379
19 => 1334
glpilisturl =>
KEY => VALUE
Computer => /glpi-84/front/computer.php
Software => /glpi-84/front/software.php
glpimassiveactionselected =>
KEY => VALUE
Computer =>
Software =>

Forum GLPI-Project

Announcement

#1 2013-08-26 22:05:23

Possible bug in the software category

#2 2013-08-26 23:00:15

Re: Possible bug in the software category

#3 2013-08-27 07:53:06

Re: Possible bug in the software category

#4 2013-08-27 14:59:18

Re: Possible bug in the software category

#5 2013-08-27 15:03:47

Re: Possible bug in the software category

#6 2013-08-27 15:24:15

Re: Possible bug in the software category

#7 2013-08-27 15:32:48

Re: Possible bug in the software category

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