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#1 2013-03-07 19:57:37

wmbell
Member
Registered: 2013-03-07
Posts: 1

Follow-Up - Add & Close?

We just upgraded from the old v0.72.x to the new v0.83.7, and we're having some issues.

First...  What happened to the "Add & Close" button that used to be in the Follow-Up area?  Has it been removed?
Second...  If the "Add & Close" button no longer exists, how do I perform this process without sending multiple emails to the requester?

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#2 2013-03-08 09:53:35

remi
GLPI-DEV
From: Champagne
Registered: 2007-04-28
Posts: 7,127
Website

Re: Follow-Up - Add & Close?

Use the "solution" tab.

Entering a solution automatically set the ticket to "solved" state


Dév. Fedora 29 - PHP 5.6/7.0/7.1/7.2/7.3/7.4 - MariaDB 10.3 - GLPI master
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