Forum GLPI-Project

level15

Member

Registered: 2012-10-25

Posts: 2

Can't select ticket category from parent entity

Hi:

I have the following entities:
Root
  MyCompany
    Clients
      ClientCompany
        ClientDivision

I have created a ticket category  under entity MyCompany and set it to be visible for child entities. But when i try to create a ticket under ClientDivision, I cannot see that category on the dropdown box.

What am I missing?

I had this issue on 0.83.4, updated to 0.83.6, issue remains there.

Thanks,

E.