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#1 2012-10-04 23:40:51

serjaum
Member
Registered: 2010-09-15
Posts: 1

Tickets notifications from technicians

Good night to all!

I need to send notifications of glpi tickets using email and not the technical administrator of the entity.
At 0.72 I changed the code, but I can not do this in 0.83.3.

The change is in notificationtarget.class.php right? help me

Last edited by serjaum (2012-10-04 23:41:11)

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#2 2012-10-05 19:32:54

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,278

Re: Tickets notifications from technicians

in 0.83.3 you can choose the or many recipients for a ticket based on an event.
Look at setup > notifications


CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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