plugins not displaying associated items

entr04y · 2012-06-28 00:40:00

I have several plugins installed, web applications, web services certificates, domains, etc on GLPI 0.83.2 On all of the plugin pages the main fields for the item show up, but all of the additional information that normally would be below that does not show up. I don't seem to be getting any errors in the log, and I've tried disabling all of the plugins and using them one at a time to see if it was one of them causing the problem. No difference.

For example, if you have a web application called www.blah.com and associate server1, server2, and server 3 to it, on the associated items tab for that application there should be all the information about the application, then a header bar and a list of the three associated servers. I don't see the header bar or the servers, nor do i see a link to associate an item. This is true on all plugins of this type that I have installed.

Can anyone point me in a direction to look? When I've seen this problem before there has always been an error in a log file and it was a particular plugins include breaking things... this time it seems like it is something different.

Thanks!

entr04y · 2012-06-28 14:51:55

On the web applications plugin this is what I am getting in the source for the html instead of the proper content:

<input type='submit' name='delete' value='To delete'
class='submit'><input type='hidden' name='_read_date_mod' value='2012-06-27 16:56:15'><input type='hidden' name='id' value='12'></td></tr>
</table></div></form><div id='tabcontent'> </div><script type='text/javascript'>loadDefaultTab();</script></div><div id='footer' ><table width='100%'><tr><td class='left'><span class='copyright'>0.448 s - 33.35 Mio</span></td><td class='right'><a href='http://glpi-project.org/'><span class='copyright'>GLPI 0.83.2 Copyright (C) 2003-2012 by the INDEPNET Development Team.</span></a></td></tr></table></div></body></html>

It looks like the loadDefaultTab(); script isn't working or something...

Also, when the page loads, I do see a very brief animation that looks like something is loading, but nothing appears in that space.

Last edited by entr04y (2012-06-28 14:52:45)

entr04y · 2012-06-28 15:09:00

The list of plugins I have installed are (the ones with the * are the ones that are displaying this behavior:

* appliances Name:Appliances Version :1.8.0 Status :Enabled
financialreports Name:Asset situation Version :1.9.0 Status :Enabled
* racks Name:Bays Management Version :1.3.1 Status :Enabled
behaviors Name:Behaviours Version :0.83.0 Status :Enabled
* certificates Name:Certificates Version :1.8.2 Status :Enabled
* databases Name:Databases Version :1.5.1 Status :Enabled
* domains Name:Domains Version :1.5.1 Status :Enabled
manageentities Name:Entities portal Version :1.8.0 Status :Enabled
datainjection Name:File injection Version :2.2.0 Status :Enabled
fusioninventory Name:FusionInventory Version :0.83+1.0 Status :Enabled
fusinvdeploy Name:FusionInventory DEPLOY Version :0.83+1.0 Status :Enabled
fusinvinventory Name:FusionInventory INVENTORY Version :0.83+1.0 Status :Enabled
fusinvsnmp Name:FusionInventory SNMP Version :0.83+1.0 Status :Enabled
resources Name:Human Resources Version :1.8.2 Status :Enabled
immobilizationsh Name:Immobilizations Version :1.5.0 Status :Enabled
order Name:Orders management Version :1.6.0 Status :Enabled
additionalalerts Name:Others alerts Version :1.5.1 Status :Enabled
mreporting Name:Plus de rapports Version :1.1.1 Status :Enabled
projet Name:Project Version :1.3.0 Status :Enabled
shellcommands Name:Shell Commands Version :1.5.1 Status :Enabled
manufacturersimp Name:Suppliers imports Version :1.5.1 Status :Enabled
* webapplications Name:Web applications Version :1.8.1 Status :Enabled
webservices Name:Web Services Version :1.3.0 Status :Enabled

Last edited by entr04y (2012-06-28 15:10:03)

entr04y · 2012-06-29 16:51:20

I wound up deleting and reinstalling all of the plugins, which seems to have fixed the problem

yves.holenstein · 2012-09-17 18:04:39

Have the same issue. Only have "databases" (v1.5.2) and "webapplications" (v1.8.2) installed however. Used to have them and others already at GLPI version 0.80.3 and updated them when updating GLPI to 0.83.4.

Did disable and uninstall the plugin, then re-installed and enabled the plugin. Now all webapplication data is gone, but the behaviour still persists.

Anyone got a clue? Seems to be related to the update. Maybe the plugin is not fully compatible

Thanks in advance
Yves

yves.holenstein · 2012-09-17 18:12:38

Activated debug mode and received the following error message on "webapplications" associated items / detail info section:

Fatal error: Call to undefined function header_nocache() in /usr/share/glpi/plugins/webapplications/ajax/webapplication.tabs.php on line 38

Maybe this helps in finding the issue?

tsmr · 2012-09-17 21:09:42

/ajax/webapplication.tabs.php must not be exist in GLPI 0.83.4 and 1.8.2 version of plugins

yves.holenstein · 2012-10-01 14:30:09

Hi Xavier

I renamed the two files "webapplication.tabs.php" and "databases.tabs.php" and everything works fine now! Problem solved. I guess next time I perform an update, I will have to first uninstall the plugin, then delete the folder contents, then copy the new plugin files and re-install.

However, this will delete all database contents (like webapplication data, etc.). Is there a way to prevent this from happening?

Cheers
Yves

tsmr · 2012-10-01 15:23:38

You don't have to uninstall it

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#1 2012-06-28 00:40:00

plugins not displaying associated items

#2 2012-06-28 14:51:55

Re: plugins not displaying associated items

#3 2012-06-28 15:09:00

Re: plugins not displaying associated items

#4 2012-06-29 16:51:20

Re: plugins not displaying associated items

#5 2012-09-17 18:04:39

Re: plugins not displaying associated items

#6 2012-09-17 18:12:38

Re: plugins not displaying associated items

#7 2012-09-17 21:09:42

Re: plugins not displaying associated items

#8 2012-10-01 14:30:09

Re: plugins not displaying associated items

#9 2012-10-01 15:23:38

Re: plugins not displaying associated items

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