You are not logged in.

Announcement

 Téléchargez la dernière version stable de GLPI      -     Et vous, que pouvez vous faire pour le projet GLPI ? :  Contribuer
 Download last stable version of GLPI                      -     What can you do for GLPI ? :  Contribute

#1 2012-09-17 13:05:00

LukeZ
Member
Registered: 2011-11-17
Posts: 55

Import Informations tab missing

(Glpi 0.83.4 & FusionInventory Server 0.83+1.0 & FusionInventory Agent 2.2.5-1)

If I'm not mistaken, there should be an "Import Informations" tab under Inventory -> Computer (near the "Advanced Informations" tab), but we don't have it.

What am I missing?

Offline

#2 2012-09-17 13:17:39

ddurieux
Plugins Dev
From: Propières, France
Registered: 2005-06-17
Posts: 7,521

Re: Import Informations tab missing

Have you installed+ actived plugin 'fusinvINVENTORY'? else you can check rights in profiles (tab FusionInventory)


Support / dev / installation / configuration GLPI : dcs.glpi@dcsit-group.com
DCS : expert GLPI & FusionInventory / Développeur du plugin FusionInventory
IRC #glpi sur freenode.net

Offline

#3 2012-09-17 14:07:50

LukeZ
Member
Registered: 2011-11-17
Posts: 55

Re: Import Informations tab missing

Yes, it's installed and enabled:

FusionInventory INVENTORY    0.83+1.0    AGPLv3+    Enabled    David DURIEUX & FusionInventory team


And all the rights under profiles are "Writing", like these:

Administration -> Profiles -> super-admin -> FusionInventory

Rights management FusionInventory INVENTORY :
Existance criteria : Writing
XML file manual import : Writing
Fields blacklist : Writing
VMware host : Writing

Last edited by LukeZ (2012-09-17 14:11:14)

Offline

#4 2012-09-17 14:59:08

ddurieux
Plugins Dev
From: Propières, France
Registered: 2005-06-17
Posts: 7,521

Re: Import Informations tab missing

It's possible not display if this computer not has been imported by FusionInventory


Support / dev / installation / configuration GLPI : dcs.glpi@dcsit-group.com
DCS : expert GLPI & FusionInventory / Développeur du plugin FusionInventory
IRC #glpi sur freenode.net

Offline

#5 2012-09-17 15:13:40

LukeZ
Member
Registered: 2011-11-17
Posts: 55

Re: Import Informations tab missing

The computer was imported/updated:

FusInv - Last inventory: 17-09-2012 14:02

Offline

#6 2012-09-19 09:09:31

LukeZ
Member
Registered: 2011-11-17
Posts: 55

Re: Import Informations tab missing

I've also reinstalled the agent, but it still doesn't show the Import Informations tab.
Any other ideas?

Offline

#7 2012-09-19 09:34:10

ddurieux
Plugins Dev
From: Propières, France
Registered: 2005-06-17
Posts: 7,521

Re: Import Informations tab missing

Not really, I try to have same thing than you but works nice for me


Support / dev / installation / configuration GLPI : dcs.glpi@dcsit-group.com
DCS : expert GLPI & FusionInventory / Développeur du plugin FusionInventory
IRC #glpi sur freenode.net

Offline

#8 2012-09-19 10:38:03

LukeZ
Member
Registered: 2011-11-17
Posts: 55

Re: Import Informations tab missing

Is there some configuration I can look at?

Offline

#9 2012-09-19 11:09:30

ddurieux
Plugins Dev
From: Propières, France
Registered: 2005-06-17
Posts: 7,521

Re: Import Informations tab missing

only profiles


Support / dev / installation / configuration GLPI : dcs.glpi@dcsit-group.com
DCS : expert GLPI & FusionInventory / Développeur du plugin FusionInventory
IRC #glpi sur freenode.net

Offline

#10 2012-09-19 13:14:49

LukeZ
Member
Registered: 2011-11-17
Posts: 55

Re: Import Informations tab missing

What is the exact parameter I need to verify under:
Administration -> Profiles -> super-admin -> FusionInventory -> ?

Offline

#11 2012-09-19 15:14:59

ddurieux
Plugins Dev
From: Propières, France
Registered: 2005-06-17
Posts: 7,521

Re: Import Informations tab missing

You must have right on computers and have folder glpi/files/_plugins/fusinvinventory/


Support / dev / installation / configuration GLPI : dcs.glpi@dcsit-group.com
DCS : expert GLPI & FusionInventory / Développeur du plugin FusionInventory
IRC #glpi sur freenode.net

Offline

#12 2012-09-19 15:58:06

LukeZ
Member
Registered: 2011-11-17
Posts: 55

Re: Import Informations tab missing

My folder is:
../glpi/files/plugins/fusinvinventory/
Is it a problem?

Under the FusionInventory tab I don't have "computers". This is my screenshot:
http://dl.dropbox.com/u/24595193/FusionInventory.jpg

Offline

#13 2012-09-19 17:06:38

ddurieux
Plugins Dev
From: Propières, France
Registered: 2005-06-17
Posts: 7,521

Re: Import Informations tab missing

You don't have glpi/files/plugins/fusinvinventory/ but glpi/files/_plugins/fusinvinventory/ with Apache rights.

Yes you don't have computer rights in tis tab, it's not the problem in fact


Support / dev / installation / configuration GLPI : dcs.glpi@dcsit-group.com
DCS : expert GLPI & FusionInventory / Développeur du plugin FusionInventory
IRC #glpi sur freenode.net

Offline

#14 2012-09-19 17:24:38

LukeZ
Member
Registered: 2011-11-17
Posts: 55

Re: Import Informations tab missing

Sorry, I think I misunderstood something.

My installation is on a Windows 2003 Standard Server.

The "fusioninventory" folder (on this server) is under the folder "glpi/files/plugins/", not under "glpi/files/_plugins/"

Do I need to manually create a "_plugins/fusioninventory" folder under the "glpi/files/" folder?

Offline

#15 2012-09-19 18:53:16

ddurieux
Plugins Dev
From: Propières, France
Registered: 2005-06-17
Posts: 7,521

Re: Import Informations tab missing

yes,but it is created when you install glpi and plugin fusioninventory....


Support / dev / installation / configuration GLPI : dcs.glpi@dcsit-group.com
DCS : expert GLPI & FusionInventory / Développeur du plugin FusionInventory
IRC #glpi sur freenode.net

Offline

#16 2012-09-20 11:01:40

LukeZ
Member
Registered: 2011-11-17
Posts: 55

Re: Import Informations tab missing

I manually created the folder .../files/_plugins/fusinvinventory/ but nothing.
I updated FusionInventory Server to 0.83+2.0_BETA1 but still nothing.
The agent (from one computer) sent correctly the data, but still nothing.

The folder .../files/_plugins/fusinvinventory/ is always empty.

When I (originally) installed glpi I changed the default folder name from "glpi" to "helpdesk".
Could this be a problem?

Here is a screenshot of the folder structure of our server:
http://dl.dropbox.com/u/24595193/FusionInventor2.jpg

Last edited by LukeZ (2012-09-20 11:05:07)

Offline

#17 2012-09-20 11:15:14

ddurieux
Plugins Dev
From: Propières, France
Registered: 2005-06-17
Posts: 7,521

Re: Import Informations tab missing

You have _plugins into / of glpi, not in files
Your installation is really not nice, you have many folders in everywhere sad


Support / dev / installation / configuration GLPI : dcs.glpi@dcsit-group.com
DCS : expert GLPI & FusionInventory / Développeur du plugin FusionInventory
IRC #glpi sur freenode.net

Offline

#18 2012-09-20 11:46:13

LukeZ
Member
Registered: 2011-11-17
Posts: 55

Re: Import Informations tab missing

Doh! (I must be still asleep!)
Ok, I manually created the folder and now it works.

Thanks!

P.S. The folder structure was automatically created during installation, I don't know how it could be made more "streamlined".

Offline

Board footer

Powered by FluxBB