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#1 2012-06-04 12:56:53

gpqOficinayRed
Member
Registered: 2012-06-04
Posts: 13

Change Ticket URL to real URL

We did a beta test of GLPI before committing to use it for productive purposes.

For the test we used the subdomain A.mydomain.com. Now that we have finished the test, we want to use the subdomain B.mydomain.com

I have changed my apache configuration and everything works fine with the new subdomain, except that the url generated and sent during ticket notifications corresponds to the original subdomain that we used during the initial configuration of GLPI.

How and where can I change this?


Thank you very much,


Gonzalo

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#2 2012-06-04 14:25:45

yllen
GLPI-DEV
From: Sillery (51)
Registered: 2008-01-14
Posts: 15,278

Re: Change Ticket URL to real URL

Look at Setup > Notifications > Email followups configuration > URL of the application


CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

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#3 2012-06-04 14:35:08

gpqOficinayRed
Member
Registered: 2012-06-04
Posts: 13

Re: Change Ticket URL to real URL

yllen wrote:

Look at Setup > Notifications > Email followups configuration > URL of the application


Thank you so much.

I cannot believe I missed it. I am absolutely loving GLPI. Maybe the only thing missing is better documentation and I am trying to get my company behind the idea of doing a really good  English/Spanish Manual for GLPI.

Take care.

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