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Hi,
I have a problema, my GLPI is configured like this
Main Entity
-- Entity 1
---- SubEntity
My user (glpi) it's on "Main Entity", but when i open a new ticket, the system show:
"Your ticket will be created in the: Main Entity > Entity 1 > SubEntity"
My glpi user use the "Main Entity" like the default entity, and the profile super-admin. When i try with anyone user located in "Main Entity" the same message is displayed, but if i set "Recursive: No" the ticket is open correctly.
I don't have business rule.
Thanks
Last edited by augusto.ferronato (2012-05-31 14:28:12)
SO: Gentoo
Version: PROD GLPI 0.84.6 / DEV: SVN
PHP: PHP 5.3.4-pl0-gentoo / MySQL: 5.1.51-log
OCS: OCS-NG 2.0
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if the ticket indicate that it will be created in a sub-entity that means :
- your user select the sub-entity before creatig the ticket
- you user select a requester who is in the sub-entity
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
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