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We have just upgraded to version 80.7, and notbody can log into glpi anymore, we only have approx 30 users, we have tried all our usernames and passwords, plus we have tried the
glpi one
normal one
tech one
and it keeps asking us to log in again, any help would be appreciated. we are running the system on a linux server
Many thanks
Stuart
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Many thanks for this, we are still having problems, I will answer as much as I can with regard to what has happened.
Nobody can log in, all we have done is upgrade from version 0.72.3 to the newer 0.80.7, nothing else has changed, the upgrade has been done by our systems team onto a Linux based server, and nobody in the organisation can now log it to glpi, we have tried all the passwords, and nothing. we have used both IE and Firefox, and still the same problems
Can somebody please help, is this a bug, or it is something our systems team have done.
Many thanks in anticipation
Stuart
Last edited by dcl0sm (2012-05-09 15:18:57)
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Just an update we eventually resolved the issue, and it was based on plain text passwords, we are looking into the best way to go forward on this and will most probably be using our LDAP authentication linked into glpi
Many thanks for the contuned support for this fantastic product.
stuart
PS, has anybody every thought of having a training day/meeting where we could get together and discuss our problems and solutions
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