Forum GLPI-Project

gl75

Member

Registered: 2012-04-18

Posts: 1

Plugin Entities

Hi I am having some difficulties figuring out how the Entities Plugin works.

In my scenario i have several clients (Entities) to which I give assistance.

Every ticket or problem is opened within its related Entity.

Within 'Management > contracts' I have defined few Contracts types.

Once a specific contract has been selected at the end of the 'contract Detail' Tab, I get asked for a 'Type d'Intervention' and an initial ammount of days paid by the client. Once those information are given along with a daily rate I guess I should receive a list of all those tickets belonging to that type of contract and their total hours subtracted by the initial balance. This doesn't happen because after defining the daily rate nothing happens, I only see the tickets list menu:
[Date | Type d'intervention | File | Crossed time (itinerary including) | Technicians    | Tarif Journalier appliqué | Décompte]

I guess I should bind a ticket to a Contract, but how can I do it?

Thanks,
GL

GLPI v 0.83

Last edited by gl75 (2012-04-18 16:14:11)

tsmr

GLPI-DEV

From: Rennes

Registered: 2005-08-26

Posts: 11,632

Website

Re: Plugin Entities

Create a ticket into the seleted entity, and add planified tasks and generate new intervention report

---

Xavier Caillaud
Blog GLPI Infotel