Forum GLPI-Project

JorgeLopez

Member

Registered: 2011-03-24

Posts: 44

Using regular expressions

Hi,

Is it possible to use a regular expression to assign a category to a ticket with a business rule like this?

Criteria:
"Title" "Match regular expression" "/Some text - (.*)/"

Value:
"Category" "Assigns value from regular expression" "Cat Level 0 > Cat Level 1> #0"

In fact, "Assigns value from regular expression" is not a valid choice creating the rule. Just "Assign".

This way we could assign the right category to a ticket issued via email if subject matchs.

Thanks

Last edited by JorgeLopez (2012-01-31 13:46:54)

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Jorge López Díaz
GLPI 0.80.4 producción, GLPI 0.83rc2 test
Ubuntu server 10.04, 10.10 y 11.04