Forum GLPI-Project

pyueshd

Member

Registered: 2011-05-24

Posts: 50

Controlling notifications

Hi Guys

I have been using GLPI as my IT helpdesk and everything is working perfectly.  However, i have had the request to implement a system and would like to know if the following is possible :

I will be setting up a 2nd mail receiver, and for this specific email receiver i do not want any notifications going out to the requester.  Is this at all possible.  I have looked at rules for a mail receiver & business rules but dont see any options.  Please advise.

Thanks

remi

GLPI-DEV

From: Champagne

Registered: 2007-04-28

Posts: 7,127

Website

Re: Controlling notifications

Notificication are configured for each entity.

So if you don't want any notification, you should handle this ticket in a specific entity.

This is the only solution, I think

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pyueshd

Member

Registered: 2011-05-24

Posts: 50

Re: Controlling notifications

hi Remi

Thanks for you prompt reply.  Can you point me in the right Direction.  I have just looked under the Entity details, but don't see any option for controlling notification.  I am using GLPI 0.80.2.

Thanks

pyueshd

Member

Registered: 2011-05-24

Posts: 50

Re: Controlling notifications

Hi Remi

I found the notification tab after changing to my admin profile.  I check from here.  Thanks