Forum GLPI-Project

helpdesk.wtn

Member

Registered: 2011-10-30

Posts: 21

Warranty warning expired

Warranty warning expired once sent me has expired and the date passed.
Is somewhere in the code variable to change the days for you before the warranty expires?

thanks

yllen

GLPI-DEV

From: Sillery (51)

Registered: 2008-01-14

Posts: 15,278

Re: Warranty warning expired

Version of GLPI used ?

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CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6  - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)

helpdesk.wtn

Member

Registered: 2011-10-30

Posts: 21

Re: Warranty warning expired

Version 0.80.4

helpdesk.wtn

Member

Registered: 2011-10-30

Posts: 21

Re: Warranty warning expired

Any answer?

MoYo

GLPI - Lead

From: Poitiers

Registered: 2004-09-13

Posts: 14,513

Website

Re: Warranty warning expired

warranty expiration is computed based on buy date and warranty duration.

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MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI :    Support     Contribute     References     Freshmeat

helpdesk.wtn

Member

Registered: 2011-10-30

Posts: 21

Re: Warranty warning expired

I can not be changed in the code somewhere, to alert 7 days warning before?
In that file. php is configured warning?

Last edited by helpdesk.wtn (2011-11-22 18:16:09)

MoYo

GLPI - Lead

From: Poitiers

Registered: 2004-09-13

Posts: 14,513

Website

Re: Warranty warning expired

see infocom automatic action to be able to send notification.
All config are availables on entities and global config

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MoYo - Julien Dombre - Association INDEPNET
Contribute to GLPI :    Support     Contribute     References     Freshmeat

helpdesk.wtn

Member

Registered: 2011-10-30

Posts: 21

Re: Warranty warning expired

Well! I found

To change the number of days notice given before the expiry of the guarantee must modify the line 388 of file ... glpi \ inc \ infocom.class.php

After the command CURDATE () to set the number of days you want to advise us in advance by replacing the 0