You are not logged in.
- Topics: Active | Unanswered
Announcement
Téléchargez la dernière version stable de GLPI
- Et vous, que pouvez vous faire pour le projet GLPI ? :
Contribuer
Download last stable version of GLPI - What can you do for GLPI ? : Contribute
Download last stable version of GLPI - What can you do for GLPI ? : Contribute
Pages: 1
Topic closed
#1 2011-10-21 06:00:39
- enay
- Member
- Registered: 2011-05-06
- Posts: 62
unable to add followup
Hi there,
Can someone please tell me what settings do i need to enable to allow users to add follow up to a ticket? I have created a profile and already enabled these setting ("yes") in assistance->create section of the profile as well as the updated section.
But it's not working for the users. Can anyone please help.
GLPI version is 0.80.4
Thank you,
enay
Offline
#2 2011-10-24 10:03:45
- yllen
- GLPI-DEV
- From: Sillery (51)
- Registered: 2008-01-14
- Posts: 15,278
Re: unable to add followup
What is the message when you try to add a followup ?
CentOS 6.5 - CentOS 7.x
PHP 5.6 - PHP 7.x - MySQL 5.6 - MariaDB 10.2 + APC + oOPcache
GLPI from 0.72 to dev version
Certifiée ITIL (ITV2F, ITILF, ITILOSA)
Offline
#3 2011-10-24 22:04:06
- enay
- Member
- Registered: 2011-05-06
- Posts: 62
Re: unable to add followup
Thanks yllen.
It's working now.
Offline
Pages: 1
Topic closed